Caller ID Prerequisites Tasks
Caller ID Prerequisites Tasks
The following hardware, software, and basic configurations are required to support caller ID:
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Specific hardware is required to provide full support for the Caller ID features. To
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determine support for these features in your configuration, review the appropriate hardware
documentation and data sheets. This information is available on Cisco.com.
Cisco IOS Voice, Video, and Fax Configuration Guide
VC-814
Caller ID on Cisco 2600 and 3600 Series Routers and Cisco MC3810 Multiservice Concentrators
Cisco IOS Release 12.1(3)T software.
Caller ID service from your service provider.
A working network. For more information, see the following publications:
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Cisco IOS Cisco IOS IP Routing Configuration Guide
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Cisco IOS Wide-Area Networking Configuration Guide
Your company's dial plan.
A working telephony network based on your company's dial plan:
If applicable to your network, install a 2-channel analog plain old telephone service (POTS) FXS
voice interface card (VIC) in a Cisco 2600 series chassis slot or Cisco 2600 or 3600 network module.
If applicable to your network, install one of the following Cisco MC3810 multiservice concentrator
FXO network modules:
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MC3810-APM-FXO (generic); caller ID is supported in versions v04.xx and later of this APM.
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MC3810-FXO-PR2 (Pacific Rim 2); caller ID is supported in versions v02.xx and later of this
APM.
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MC3810-FXO-PR3 (Pacific Rim 3); caller ID is supported in versions v02.xx and later of this
APM.
MC3810-FXO-UK (UK); caller ID is supported in versions v03.xx and later of this APM.
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MC3810-FXO-GER (Germany); caller ID is supported in versions v03.xx and later of this
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APM.
For a Cisco MC3810 multiservice concentrator, install an HCM as follows:
An HCM2 to supply 4 or 8 voice or fax channels at high or medium codec complexity.
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An HCM6 to supply 12 or 24 voice or fax channels at high or medium codec complexity.
For information about installing Cisco MC3810 multiservice concentrator HCMs, refer to Cisco
MC3810 Multiservice Concentrator Hardware Installation at the following url:
http://www.cisco.com/univercd/cc/td/doc/product/access/multicon/3810hwig/index.htm
The Cisco MC3810 multiservice concentrator voice-compression module does not
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support caller ID. Install an HCM instead.
One other network module or WAN interface card to provide the connection to the LAN or WAN.
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