Cisco Catalyst 6000 WS-F6K-MSFC2 Catatan Instalasi - Halaman 17

Jelajahi secara online atau unduh pdf Catatan Instalasi untuk Perangkat Keras Jaringan Cisco Catalyst 6000 WS-F6K-MSFC2. Cisco Catalyst 6000 WS-F6K-MSFC2 18 halaman. Catalyst 6000 series multilayer switch feature card 2

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Obtaining Technical Assistance

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com

registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC

Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority

level 2; these classifications are assigned when severe network degradation significantly impacts

business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC

engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following

URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support

services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network

Supported Accounts (NSA). In addition, please have available your service agreement number and your

product serial number.

Catalyst 6000 Family Multilayer Switch Feature Card 2 Installation Note

78-10605-03