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EPSON

Date:

03/05/2004

PSB.2004.03.001

PSB #:

N/A

Reference:

Product(s):

Perfection 4870 Series Scanner

Memory resource errors in Macintosh OS 8.6-9.2.x when using Digital ICE

Subject:

This bulletin was created to inform you of an issue that can occur on Macintosh OS 8.6 to 9.2.x

when Digital ICE is turned on in EPSON Scan.

Description of Issue:

In Macintosh OS 8.6 to 9.2.x, when Digital ICE is turned on in EPSON Scan you may see the

following error message:

This message indicates that Epson Scan does not have enough memory resources reserved for

it to operate with Digital ICE turned on.

Solution:

In order to assign more memory resources to Epson Scan you will have to find the application

and do a "Get Info" on it. These instructions are for the default install folder for EPSON Scan.

Navigate to the EPSON Scan application by opening the following folders on your hard drive.

Open the System Folder and go to >Preferences>Twain>EPSON Scan to find the EPSON Scan

application program.

Select and highlight the EPSON Scan application by clicking on its icon once (do not double click

as this will launch the application), then use the following keyboard command "Command + I" or

use the File pull-down menu as shown. Go to: File>Get Info>Memory

RODUCT

UPPORT

ULLETIN

Page 1 of 2

PSB.2004.03.001

Originator: TC

Authorization:

Total Pages: 2