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EPSON

1/17/2004

Date:

PSB #:

PSB.2003.02.002R1

N/A

Reference:

Product(s):

Perfection 1660/2400/2450/3200/1670/3170/4870 Series Scanners

Windows XP warning message for HI-SPEED USB (USB 2.0) Devices

Subject:

This bulletin was created to inform you of a Windows XP warning message that comes up when an

EPSON HI-SPEED USB (USB 2.0) scanner is connected to a non-HI-SPEED USB (USB 1.1) Port.

The message is only an indication that Windows XP recognizes a USB 2.0 scanner connected to a

USB 1.1 port. This warning message appears the first time the scanner is connected to the computer,

and every time the scanner is powered on. It is NOT an error message. The message cannot be

disabled, but you can close it by clicking on the "X" as shown in the red box below.

If you click anywhere in the message box, you see the screen below:

Click on the "Close" button to close the window.

RODUCT

UPPORT

ULLETIN

Page

1 of 1

Originator: TC

Authorization:

Total Pages: 1