Motorola C25 Panduan Servis - Halaman 7

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Level 1 and 2 Service Manual

Warranty Service Policy

6881039B15

Conventions

Special characters and typefaces, listed and described below, are used in this

publication to emphasize certain types of information.

Note: Emphasizes additional information pertinent to the subject

matter.

Caution: Emphasizes information about actions which may result in

equipment damage.

Warning: Emphasizes information about actions which may result

in personal injury.

Keys to be pressed are represented graphically. For example, instead of "Press

the Enter Key", you will see "Press

Information from a screen is shown in text as similar as possible to what

appears in the display. For example,

Information that you need to type is printed in boldface type

Revisions

Any changes that occur after manuals are printed are described in publication

revision bulletins (PMRs). These bulletins provide change information that can

include new parts listing data, schematic diagrams, and printed board layouts.

The product will be sold with the standard 12 months warranty terms and condi-

tions. Accidental damage, misuse, and extended warranties offered by retailers are

not supported under warranty. Non warranty repairs are available at agreed fixed

repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early

on after the date of sale, are to be returned to Manufacturing for root cause analysis,

to guard against epidemic criteria. Manufacturing to bear the costs of early life

failure.

Product Support

Customer's original units will be repaired but not refurbished as standard. Appoint-

ed Motorola Service Hubs will perform warranty and non-warranty field service for

level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers

will perform level 4 (full component) repairs.

August 01, 2001

ALERTS

Introduction

ALERTS