Mixed Media
Help
Mac OS X
Trays unavailable
If you are specifying an insert in Mixed Media on Command WorkStation, and trays 6, 7, and
8 do not appear to be available for selection, close Command WorkStation and then restart it.
Trays 6, 7, and 8 should now be available. If the trays are still not available, reboot the Fiery
EX4112/4127 and the options will be available when Command WorkStation is started
again.
Editing inserts on Mac OS X
If you have previously added an insert in Mixed Media on Command WorkStation,
Macintosh Edition, and then attempt to edit the insert by highlighting it and changing any
of the options, Mixed Media does not replace the old insert. Instead another insert is added.
If this happens, you must first delete the previously created insert, and then create the
new insert.
Help files
The help files for the Fiery utilities are developed for use with Microsoft Internet Explorer
v5.5 and above. If you use other browsers, such as Safari or previous versions of Internet
Explorer, the help files might not display properly.
With Microsoft Internet Explorer on a Windows XP Service Pack 2 computer, the help files
might not display or display properly in the following situations:
• If your browser uses a pop-up blocker, it might block the help files. If this happens,
temporarily disable your pop-up blocker to display the help file.
• If your browser has the advanced Internet option enabled to display notifications about
script errors, it might display a warning window before displaying a help file page.
To avoid the warning window, clear the "Display a notification about every script error"
option in the Advanced tab in the Internet Options dialog box.
• A warning message might also appear in the Status bar, but the content of the help file is
not affected by this error.
Scheduler feature
The Scheduler feature on Mac OS X does not work for jobs sent to the Fiery EX4112/4127.
The job stays on the Mac OS X computer, and does not go to the Fiery EX4112/4127 until
the scheduled time has elapsed. This is an issue with Mac OS X. It is recommended that you
use the Schedule Printing feature in Command WorkStation, Macintosh Edition.
Saving PDF or PS files
When you set Image Shift with duplex settings, save the file in the printer driver as a PDF
or PS, and then print the file, the job prints single-sided without the Image Shift settings.
If you print with the settings from the driver without saving the file as PS or PDF, your job
prints with the correct settings.
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