Blackberry Messenger Panduan Pengguna - Halaman 10

Jelajahi secara online atau unduh pdf Panduan Pengguna untuk Perangkat lunak Blackberry Messenger. Blackberry Messenger 50 halaman. Version: 5.0
Juga untuk Blackberry Messenger: Panduan Pengguna (45 halaman)

Halaman Cetak

User Guide

Troubleshooting

Some features are not available in BlackBerry Messenger

Features might not be available for any of the following reasons:

•

Your wireless service provider might not have set up some features or might prevent you from using some features or options.

•

Your wireless service plan might prevent you from using some features or options.

•

If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have

set up some features or might prevent you from using some features or options.

•

Some features might not be available for you to use for some contacts. These contacts might be using a previous version of BlackBerry®

Messenger or their wireless service provider or organization might prevent them from using the feature that you are trying to use.

For more information about the features that are available on your device, contact your wireless service provider or organization.

My contacts are not appearing in BlackBerry Messenger

Your BlackBerry® Messenger contacts might not appear on the contact list screen if, for example, you switched BlackBerry devices or if you

updated your BlackBerry® Device Software without backing up and restoring your device data.

If you saved a backup file of your contact list to your device, on a media card, or to your computer using the BlackBerry® Desktop Manager,

you can restore your contact list using that backup file. Depending on your organization, if you previously associated an email address with a

device on which the latest version of BlackBerry Messenger was installed, you might be able to restore your contact list over the wireless

network. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any

software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or

corrupted by an unforeseen issue.