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User Guide

Contact list backup

About backing up your BlackBerry Messenger contact list

BlackBerry® Messenger provides you with a few ways to back up and restore your BlackBerry Messenger information, which can include your
contacts, profile, and group membership. You can set BlackBerry Messenger to save a backup file of BlackBerry Messenger automatically when
your contact list changes, such as when you add or delete a contact. You can also create a backup file manually on your BlackBerry device or
on a media card. You might also be able to back up the list of groups that you belong to so that you automatically receive invitations to the
groups again when you restore your contact list.
Depending on your organization, you might be able to register some or all of the email addresses that you have associated with your device
with BlackBerry Messenger to back up and restore your BlackBerry Messenger contact list over the wireless network automatically. When you
set BlackBerry Messenger to back up your contact list over the wireless network, BlackBerry Messenger backs up changes to your contacts,
profile, and group membership to a BlackBerry Messenger server that is operated by or on behalf of Research In Motion or its affiliates. If you
delete all of your device data or if your device is lost or stolen, you can restore your BlackBerry Messenger contact list over the wireless network.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by
an unforeseen issue. For information about backing up your device using BlackBerry® Desktop Manager, see the online help in the BlackBerry
Desktop Manager.

Register an email address with BlackBerry Messenger

To perform this task, you must have an email address that is associated with your BlackBerry® device.
When you register an email address with BlackBerry® Messenger, BlackBerry Messenger backs up changes to your contacts, profile, and group
membership over the wireless network to a BlackBerry Messenger server that is operated by or on behalf of Research In Motion or its affiliates.
Depending on your wireless service plan or organization, this feature might not be supported.
1.
On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.
2. On the contact list screen, press the Menu key.
3. Click Options.
4. Click Back Up.
5. Click Back up files remotely.
6. Perform one of the following options:
• If you only have one email address that is associated with your device, click Register.
• If you have more than one email address that is associated with your device, highlight an unregistered email address. Press the
Menu key. Click Edit Email Status. Click Register.
7. Click OK.
To view the status of the registration for the email address, repeat steps 1 to 5.
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Contact list backup