Lenovo 10040 Manual Keselamatan dan Garansi - Halaman 26

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Each of them is referred to as a "Service Provider." A list of Service Providers and

their telephone numbers is available at consumersupport.lenovo.com.

Warranty service may not be available in all locations and may differ from location

to location. Charges may apply outside a Service Provider's normal service area.

Contact a local Service Provider for location-specific information.

What Your Service Provider Will Do to Correct Problems

When you contact a Service Provider, you must follow the problem determination

and resolution procedures specified.

Your Service Provider will attempt to diagnose and resolve your problem over the

telephone, e-mail or through remote assistance. Your Service Provider may direct

you to download and install designated software updates.

Some problems can be resolved with a replacement part that you can install

yourself called a "Customer Replaceable Unit" or "CRU." If so, your Service

Provider will ship the CRU to you for you to install.

If your problem cannot be resolved over the telephone or remotely, through your

application of software updates or the installation of a CRU by you, your Service

Provider will arrange for service under the type of warranty service designated for

the product under the section titled "Warranty Information."

If your Service Provider determines that it is unable to repair your product, your

Service Provider will replace it with one that is at least functionally equivalent.

If your Service Provider determines that it is unable to either repair or replace your

product, your sole remedy is to return the product to your place of purchase or to

Lenovo for a refund of your purchase price.

Replacement of a Product or Part

When the warranty service involves the replacement of a product or part, the

replaced product or part becomes Lenovo's property and the replacement product

or part becomes your property. Only unaltered Lenovo products and parts are

eligible for replacement. The replacement product or part provided by Lenovo may

not be new, but it will be in good working order and at least functionally equivalent

to the original product or part. The replacement product or part shall be warranted

for the balance of the period remaining on the original product.

Before your Service Provider replaces a product or part, you agree to:

1. remove all features, parts, options, alterations, and attachments not under

Safety and warranty guide