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Microcode Support

Keeping microcode current helps prevent hardware failures and security exposure. There are two

levels of service: analysis of the installed base and analysis and update where required. Offerings

vary by country and can be bundled with other warranty upgrades and extensions.

Remote Technical Support Services (RTS)

RTS provides comprehensive technical call center support for covered servers, storage, operating

systems, and applications. Providing a single source for support of hardware and software issues,

RTS can reduce problem resolution time, decreasing the cost to address technical problems and

increasing uptime. Offerings are available for Windows, Linux, IBM Systems Director, VMware,

Microsoft business applications, and Lenovo System x storage devices, and IBM OEM storage

devices.

Regulatory compliance

The server conforms to the following regulations:

Energy Star 2.0

FCC - Verified to comply with Part 15 of the FCC Rules, Class A

Canada ICES-003, issue 4, Class A

UL/IEC 60950-1

CSA C22.2 No. 60950-1

NOM-019

Argentina IEC60950-1

Japan VCCI, Class A

Australia/New Zealand AS/NZS CISPR 22, Class A

IEC 60950-1(CB Certificate and CB Test Report)

China CCC (GB4943), GB9254 Class A, GB17625.1

Taiwan BSMI CNS13438, Class A; CNS14336-1

Korea KN22, Class A; KN24

Russia/GOST ME01, IEC-60950-1, GOST R 51318.22, GOST R 51318.24, GOST R 51317.3.2,

GOST R 51317.3.3

IEC 60950-1 (CB Certificate and CB Test Report)

CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, EN61000-3-3)

CISPR 22, Class A

TUV-GS (EN60950-1 /IEC60950-1,EK1-ITB2000)

RoHS compliance (Directive 2002/95/EC)

System x3650 M4 (E5-2600 v2)