Lenovo 7Z73 Penentuan Masalah Dan Manual Servis - Halaman 15
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IBM QRadar Appliances Type 4723 Problem Determination and Service Guide
Page 15 of 15
Do not attempt to update the appliance with the standard ThinkSystem firmware packages. In most cases, the appliances use
OEM firmware versions which are not compatible with regular code packages.
Remember that these machines are only supported by BoMCsft4. If you attempt to update an appliance with the wrong tool, it will
stop you and advise to use the other tool.
If the machine IS NOT a QRadar Hardware Appliance, press ENTER to continue to the standard firmware update menu.
If the machine IS a QRadar Hardware Appliance, go back through the update VPD process and be sure to verify and correct the Asset
Tag information with the correct Appliance Type, Model, and Serial. For any questions or if assistance is needed to verify the correct
Appliance VPD, contact SSR Support and request assistance from the WSO team or from a QRadar Level 2 team Hardware SME.
Diagnostic and DSA Menu
Figure 16
P/N: 03KE175
EC: P43116B
Origin: MX
Printed in MX