DJO Global Compex DuoFit Pemecahan masalah - Halaman 2

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MOST COMMON PROBLEMS

1) SCREEN CONTRAST

Symptoms

- Black screen

- Blank screen + message: "Check" appears

What to do

- Device off

- Press and hold down the ON/OFF button for 3 seconds (language menu

appears)

- For generations 4-5-6: Channel 2, adjust the contrast with + and -

- For generation 3: Channel 3, adjust the contrast with + and -

2) BATTERY - Your battery has a 6 month warranty

1- POSITIONING KEY

At the top of the battery there is a positioning key (black piece of plastic about 1 cm

in height). Make sure that this piece is always present (you should not break the

positioning key to insert the battery into the device but rather you should slide it into

the groove provided). If the positioning key is broken, do not insert the battery into the

device! Send your entire device to our After-Sales Service.

2- RECHARGEABLE BATTERY CONNECTOR

Only for generation 5 (other generations use disposable batteries)

Symptoms

- Device does not turn on

- Charges intermittently

What to do

- Open the lid

- Remove the battery

- Straighten out the metal rods

3- RECHARGEABLE BATTERY DOES NOT HOLD A CHARGE

Your battery appears to be charged (battery gauge is full on the screen) but your stimulator shuts down

in the middle of a session. This means that your battery no longer holds a charge: it is out of service. You

just need to order a new one from our online shop at www.compexstore.com.

3) SOUND

Symptoms

- No music, no beep

What to do

- Turn device off

- Press and hold down the ON/OFF button for 3 seconds (language menu

appears)

- For generations 4-5-6: Channel 3, adjust the sound with + and -

- For generation 3: Channel 4, adjust the sound with + and -

Generations

Generation

4-5-6

Positioning key

Generations

Generation

4-5-6