Dogtra PATHFINDER MINI Panduan Pemilik - Halaman 18
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Dogtra DOES NOT cover the cost of repairs and replacements due to misuse by
the owner or dog, improper maintenance, and/or lost units. Any water damage
on the water resistant transmitters of the 175NCP, 180NCP, 200NCP Series,
1400NCP Series, 1500NCP Series, iQ Series, HANDSFREE remote controller, and
BALL TRAINER, and the water resistant receivers of the RRS, RRD, RR DELUXE,
and BALL TRAINER, BALL TRAINER PRO will not be covered. All replacement
costs for either the transmitter or receiver will be the owner's responsibility.
The warranty is void if the unit has been altered or an unauthorized person has
damaged the unit while attempting repair work. Battery replacement by the
customer during the first year of the 2-Year Limited Lifetime Warranty is not
recommended. If the customer chooses to replace the batteries, any damage to
the unit during the change-out by the owner will void the warranty. The removal
of serial numbers from any Dogtra products will void the warranty.
Dogtra reserves the right to retain and discard any parts or accessories that
have been found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the "Troubleshooting Guide" in
the Owner's Manual and call customer service at 1-888-811-9111, for technical
support, before sending it to Dogtra for Service. The cost of shipping products
under warranty back to Dogtra is the customer's responsibility. Dogtra is not
responsible for units damaged or lost in transition to Dogtra. Dogtra is not
responsible for loss of training time or inconvenience while the unit is in for
repair work. Dogtra does not provide loaner units or any form of compensation
during the repair period. A copy of the sales receipt showing the purchase
date may be required before warranty work is initiated. Please include a brief
explanation outlining the problem and include your name, address, city/state/
zip code, daytime phone number, evening phone number, and email address.
Or you can visit our website at www.dogtra.com for a service request form. If
the repair costs are not covered under warranty, we will call you for payment
information and authorization. For any questions concerning your Dogtra
products, call us toll free at 1-888-811-9111, M-F 8:00AM - 4:30PM, Pacific
Standard Time, or email us at [email protected] for specific repair inquiries.
Send repair units to Dogtra Company / Repairs
22912 Lockness Avenue, Torrance, CA 90501, U.S.A.
The diagrams and representations in the manual may differ slightly from the actual product
depending on the model type.
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