DogWatch Hidden Fence System Panduan Pemilik - Halaman 13
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Halaman Cetak
WARRANTY REGISTRATION
Troubleshooting
Your Warranty Registration card must be complete for your warranty to be activated. Fill
out the enclosed Warranty Registration card and mail back to DogWatch within seven (7)
days. For your convenience, you can also complete your warranty registration on line at
www.doawatch.com.
THE SYSTEM
MANUFACTURER'S
WARRANTY
If your dog is not staying within the boundary created by the Dog Watch® Hidden
1. WARRANTY: DogWatch Inc., subject to the terms and conditions set forth hereunder, hereby warrants
that it will repair or replace, at its own discretion, without charge for parts or labor, the Product or any part
Fence System, check the following:
thereof (other than insulated wire) which is found by DogWatch Inc. to be defective by reason of improper
workmanship and/or materials for a period of two (2) years for all hidden fence systems" and one (1) year
• Did you and your dog complete the 14 day training program?
for afl indoor systems, remote trainers, and bark controllers, from the original date of sale hereunder.
EXCEPT FOR THE EXPRESS WARRANTY STATED ABOVE. DOGWATCH INC. DISCLAIMS ALL
• Is the battery in the receiver collar depleted?
EXPRESS AND IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
• Is the battery installed properly...POSITIVE END FIRST?
PURPOSE. As a condition of this warranty. Customer must (a) mail the warranty card provided with the
product to DogWatch lnc, 10 Michigan Drive, Natick, MA 01760, (508) 650-0600, or complete warranty reg
• Is the receiver collar too loose?
istration online at ~w.dogwatch.com, within seven (7) days after purchase hereunder, (b) notify DogWatch
• Is the receiver facing in the proper direction?
Inc. within the warranty period after the purchase hereunder of a claimed defect, and (c) mail product back,
insurance and postage prepaid, to DogWatch Inc. at the address above. DOGWATCH INC.'S SOLE LIA
• Is the receiver operating properly?
BILITY UNDER THIS WARRANTY WILL BE TO REPAIR OR REPLACE, AT ITS OPTION, ANY PRODUCT
OR PART WHICH DOGWATCH INC. DETERMINES TO BE DEFECTIVE. IN NO EVENT
WILL DOG-
• Is the transmitter on and adjusted properly?
WATCH INC. BE LIABLE FOR ANY SPECIAL, INDIRECT, OR INCONSEQUENTIAL DAMAGES ARISING
• Is the signal field too narrow?
OUT OF THE PURCHASE OR USE OF THE PRODUCT. IN NO EVENT SHALL DOGWATCH INC.'S LIA
BILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. 'System
3000
transmitter carries a 3 year
• Is the Rate* level too low?
manufacturers Warranty and System 300.0 receiver carries a lifetime warranty for as long as the original pur
• Is the Mode* switch in the proper position?
chaser owns the unit. Warranty on System 3000 receiver includes dog chews. Warranty card or on line
warranty registration form must bean file with DogWatch Inc. for warranty to be valid.
• Is the boundary wire unplugged?
• Is the boundary wire broken?
2. DEALER-INSTALLED WARRANTY: Any transmitter installed by an authorized dealer, equipped with a
DogWatch Lightning Surge
Protector and grounded to Dogwatch Inc. specifications, will
be warrantied for
• Is the surge protector properly connected?
as long as the original owner owns the system. For this additional coverage to be in effect, the installing
Dealer and Customer must sign the Customer Order Form and forward it to DogWatch within seven (7)
Other troubleshooting tips are available on line at www.dogwatch.com. If you are
days of purchase.
unable to determine the cause of the problem, please contact your Authorized Dealer.
3.
"NO
NONSENSE" EXTENDED WARRANTY: If your DogWatch transmitter or receiver is not covered
by the manufacturer's warranty, or if the manufacturer's warranty has expired, DogWatch Inc. will repair or
REPLACEMENT
BATTERIES
AND
COLLARS
replace your transmitter or receiver at a price discounted from the suggested retail price. Contact your
local Dogwatch dealer or DogWatch Inc. for specific pricing information. "No Nonsense' Extended
Warranty applies to original owner and is not transferable. Products repaired or replaced under the No
For replacement batteries and nylon collars, see your Authorized Dealer or contact
Nonsense' Extended Warranty program will be warranted for 90 days or the balance of the original war-
Customer Service at Dog Watch InC. for the dealer near you by phone: 800793-3436,
ranty
period
(lifetime for a
System
3000 receiver). The use of
any
battery other than a battery authorized
extension 622. or on our web site: www.dogwatcti.com. Click on "Locate a Dealer,
by DogWatch Inc. can cause erratic operation
of
the receiver or
could
cause permanent damage. The use
of
any unauthorized
battery
will
void
the warranty on the receiver. Battery price subject to change.
* * *
IMPORTANT
* * *
4. INSTALLATION AND MAINTENANCE:
Dealer
shall, for a non-refundable installation
fee,
install
the
Product in accordance with DogWatch Inc.'s
installation
manual. In no
event
shall
Dealer
or DogWatch Inc.
The use of any battery other than a battery authorized by DogWatch Inc. can
be
responsible for damage to underground pipes, wires, lines, or other items, nor shall Dealer or Dogwatch
cause erratic operation of the Receiver or could cause permanent damage. The
Inc. be responsible for restoring Customer's premises to its original cond~ion.
use of any unauthorized battery will void the warranty on the receiver.
5. WARNING: YOU MUST TRAIN YOUR DOG IN ACCORDANCE WITH THE TRAINING MANUAL FOR
THIS SYSTEM TO BE EFFECTIVE. THE SYSTEM IS NOT INTENDED FOR USE WITH DOGS WITH A
GETTING
HELP
HISTORY
OF AGGRESSIVE BEHAVIOR. BY SIGNING THE DEALER ORDER FORM, CUSTOMER
ACKNOWLEDGES THAT THEIR DOG(S) HAVE NO SUCH HISTORY. THE PRODUCT WILL NOT KEEP
ALL DOGS WITHIN THE FENCED PREMISES IN ALL INSTANCES. IF CUSTOMER'S DOG(S) COULD
If you need assistance with your system or require service, please contact your
CAUSE HARM TO ITSELF OR OTHERS INSIDE OR OUTSIDE THE FENCED PREMISES, CUSTOMER
Authorized Dealer by contacting DogWatch Inc. at 800-793-3436,
x622,
or on our
SHOULD TAKE ADDITIONAL MEASURES TO RESTRAIN THE DOG(S).
web site at www.dopwatch.com. click on "Locate a Dealer'.
"Feature not available on System
1000