DogWatch SmartFence Panduan Memulai Cepat - Halaman 6
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Halaman Cetak
troUBleShootIng tIPS
I am not getting email or text message notifications.
o You only receive a message if the system sends an
o Is your Communication Portal connected to the Internet?
Is the Internet light
o Make sure your
- Go to:
Green means Alert is ON, Red means Alert is OFF
o Check System UIDs to make sure they are entered correctly.
- Go to:
o Make sure your email and cell phone number are entered correctly.
- Go to:
I am not seeing my pet's activity on my SmartFence WebApp
o Is the Collar linked with your pet's profile on his/her profile page?
o Is your Communication Portal connected to the Internet?
Is the Internet light
o Does the collar battery need to be replaced?
o Updates are only sent once an hour and only if the Collar is in
communication range of the Portal. If the Collar has been out of range,
activity information will be stored (up to 12 hours of activity) and the
WebApp will be updated when the Collar reconnects with the Portal.
Communication Link Reboot
To reboot the communication Portal, cycle the power by unplugging the power
cord and plugging it back into the Portal. Allow 30 seconds for the Portal to
reconnect to the internet.
for more troubleshooting Information: http://www.dogwatch.com/customer-resources/
DogWatch Dealer contact InformatIon
Name:
Email:
© 2021 DogWatch Inc. All rights reserved. Printed in the USA. 295086 Rev B 04-21
on the Portal
preferences are turned ON.
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on the Portal
www.dogwatch.com - (800) 793-3436
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green
> Manage alertS.
> SYSTEMS
> ACCOUNT INFO
?
green
Phone:
.
alert
.