Amedia AM9053A Manuale d'uso - Pagina 19

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Chapter 11 Troubleshooting

Warning

Under no circumstances should you try to repair the TV box by yourself, as this will invalidate the

warranty. Do not open the TV box as there is a risk of electric shock. If a fault occurs, first check with

points listed below before taking the TV box for repair. If you are unable to remedy a problem by following

hints, consult your dealer for help.

Problem

No power

No picture

No sound or distorted sound

No audio or digital output

The player does not respond

to the Remote Control

Player does not respond to

some operating commands

during

No sound during movies

playback

The contents of the USB flash

drive cannot be read

Slow operation of the USB flash

drive

No sound with HDMI

connection

The TV screen is blank and

the player LED is blinking

·Check if the power adaptor is properly connected to the power and

the TV box.

·Press the power on the remote controller to turn on the power.

·Re-connect with HDMI cable or AV cable

·Adjust the volume.

·Check that the speakers are connected correctly.

·Check the digital connections.

·Check if your amplifier is set correctly

·Aim the remote control directly at the sensor on the front of the TV

box.

·Reduce the distance to the TV box.

·Replace the batteries in the remote control.

·Operations may not be permitted. Refer to the user manual.

·Possibility of system halted, re-insert with power adaptor to restart.

·The audio codec may not be supported by the TV box. You can

change to the supported audio on playing menu.

·Check the volume.

·The USB flash drive format is not compatible with the box.

·If one of the USB cannot be read, please turn off the TV box for 30

seconds and restart the TV box.

·Big file size or high resolution USB flash drive takes longer time to

read and display on the TV screen.

·Check the connection between the TV and the HDMI jack of box.

·Check your TV system setup.

·Check the volume

·Turn off your TV box, wait 30 seconds, turn it on again.

·If under HDMI status, check if HDMI connection is correct or change

another cable set the output resolution of this TV box into 720p.

Solutions