Astera AL7-W-Series Manuale d'uso - Pagina 15

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7

Troubleshooting

Faulty condition
The display of a unit is showing BLACKOUT,
and there is no light output.
No LED light when the unit is switched on
Units behave incorrectly
Couldn't turn on the system
Units will go out of battery after only 6
hours of operation.
DMX cable is plugged in but the LEDs don't
react according to the DMXsignal, and the
LCD does not display DMX LINK OK.
Unit is not charging when I connect it to the
charger.
When connected with the charger, the units
go shortly on, than off, then on, then off but
refuse to charge the battery.
Cause
Either the unit is set to BLACKOUT mode, or
DMX-FAILURE/AC FAILURE is set to BLACK-
OUT and one of these conditions persist.
Due to the vast number of settings, one can
not always predict behavior of the units, if
setup was already done earlier.
Due to the vast number of settings, one can
not always predict behavior of the units, if
setup was already done earlier.
Maybe the battery is run out.
The AL7-W may last only 8 hours with COLD
WHITE, if the LED POWER is set to NORMAL.
For HIGH BRIGHTNESS the run time may be
shorter than 8 hours.
The DMX signal is not received
If the unit is on and charging at the same
time it can get very hot. When reaching
°C
50
internal temperature the charging
process is shut off to prevent damaging the
battery.
The battery is completely empty and not
strong enough to light up and charge units at
the same time.
15
Troubleshooting
Press SEND button or change PROGRAM.
Set the brightness to other value.
Do FACTORY RESET on units and/or remote
control.
Plug the AC input, and put the system
charge 1 hour more, then can turn ON
Adjust LED POWER and/or see manual of the
unit.
Change another XLR cable, and make sure
there is no problem on the DMX signal out-
put device.
You only have to wait. Once the charging
process is shut off, the battery will cool
down within 20-30 minutes and once the
°C charging
temperature reaches about 40
will resume.
While the LEDs are on, switch off the unit by
pressing its power button. Charging it for
30mins will give it enough battery power to
light up and charge at the same time.