BD LSR II Manuale d'uso - Pagina 15
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Technical Assistance
For technical questions or assistance in solving a problem:
•
Read sections of the documentation specific to the operation you are
performing (see BD LSR II Documentation on page xii).
•
See Troubleshooting on page 107.
If additional assistance is required, contact your local BD Biosciences customer
support representative or supplier.
When contacting BD Biosciences, have the following information available:
•
product name, part number, and serial number
•
version of BD FACSDiva software you are using
•
any error messages
•
details of recent system performance
For cytometer support from within the US, call (877) 232-8995.
For support from within Canada, call (888) 259-0187.
Customers outside the US and Canada, contact your local BD representative or
distributor.
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