Andrew James Barista Espresso Manuale - Pagina 11
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Troubleshooting
Symptom
Water leaks from
the bottom of the
appliance
Water leaks from
Porta filter
Acidic coffee taste
Appliance does not
work
Steam will not
froth the milk
Unit cuts out
Possible Cause
Water tank level exceeds
the Max Level
Drip tray is full
Appliance malfunction
Coffee powder on filter
edge and seal
Coffee is tightly com-
pressed in the coffee basket
Coffee has been stored in
hot, damp conditions
Traces of de-scaling/
cleaning substances.
Power outlet fault
Water heater is not at the
correct temperature
The container and volume
of milk is too big
Attempting to froth
skimmed milk?
Reduced water flow due to
lime scale/mineral deposits
Corrective Action
Water level should be between
the Min and Max marks
Empty and clean the drip tray
Switch off, unplug and contact
customer services
Clean surfaces to remove any
debris.
Lightly press coffee into the
coffee basket using tamper.
Use fresh coffee stored in a
sealed container in a cool dry
location.
Rinse out appliance with clean
water using the "Before first use"
instructions.
Check the plug connection in the
power outlet. Confirm the outlet
has a power supply using a
different appliance.
Check that the steam ready indi-
cator (green light) is illuminated
before using the steam wand.
Use a tall, narrow container and
froth smaller volumes of milk.
Use whole fat or semi-skimmed
milk.
Descale and clean the appliance
especially in hard water areas
with high mineral deposits in the
water supply