it notices someone talking, it enables that beam and gates off the others. The longer beam image is used to
indicate this behind-the-scene beam selection. And since there is typically just one beam active, the far-end will
generally hear less "roominess" with the VB1.
Q: How does the dynamic beam mode work?
A: The beam allocator places dynamic beams wherever it thinks it needs. The beam allocator sends the beam
angles for all 5 beams (including the roaming beam) to the Automatic Mic Mixer (and BWC app).
The AMM knows where the exclusion zones are. If a beam is pointed in an exclusion zone, the AMM suppresses
that beam.
Q: Does the VB1 include Acoustic Echo Cancelling (AEC)? Or does it rely on the UC software?
A: Yes, the VB1 includes AEC. For UC clients which the VB1 is certified, the UC AEC will be disabled automatically.
Q: Does the VB1 support analog out, for example for assistive listening?
A: No, the VB1 only support audio out over USB and Bluetooth Hands Free Protocol.
Q: Is the control input for system mute only?
A: Correct.
SO F T WAR E & MANAG E M E NT
Q: Does the Bose Work Management app find VB1s across multiple subnets?
A: Yes. It will work across subnets as long as IGMP is enabled on the router.
Q: When users do not have admin rights on to their laptop, is there any other way to install
DisplayLink drivers?
A: No, users should discuss this with their IT group.
Q. What do I do if I changed the password and don't remember the new one?
A. The only way to recover a password is to "factory reset" the device at which point the default password
(Bose123!) will be reestablished. To perform a factory reset do one of the following:
Press and hold both the Mute and Bluetooth buttons on the side of the unit for > 5s.
Press and hold the Home and Autoframe buttons on the IR remote for > 8s.
Q: Why is the camera view in Bose Work Configuration indicating the camera is not ready?
A: Windows only allows one application at a time to use the camera. Close Teams or other applications
that might be using the camera.
Q: Does Bose Work Management keep up-to-date status of all connected VB1s even if they have Low-Power
Mode setting ON?
A: Yes, as long as the network is connected, either Ethernet or WiFi, the BWM app will continue to provide
status of the VB1.
Q: I'd like to connect to the VB1 via a browser, how do I find the VB1's IP address?
A: The easiest way is to use the USB app. Go into Admin mode and under status you should see the IP address.
Another way is to use the Bose Work Management app since it discovers devices on your network.
Q: Do I need to install drivers to access the configuration utility?
A: No, but you do have to download the Bose Work Configuration app to access the product via USB.
Alternatively, and especially for ChromeOS users, you can access the VB1 configuration via its built-in WebUI by
typing the IP address into a browser.
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