Anker A3991 Domande e risposte - Pagina 4
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A:
1.Try different sizes of ear tips that come with the earbuds and make sure you're wearing the earbuds in the
correct position so they create a tight seal. This will enhance the sound quality and noise cancellation effect.
2. Try different types of music and make sure the input audio source has no distortion or noise.
Q:
What should I do if the earbuds have noise or crackle?
A:
1.Reset your earbuds as stated below:
- Put the earbuds into the charging case and keep the lid open. Then, hold the button on the charging case for 10
seconds until the LED flashes red 3 times.
- Release the button for 3-4 seconds, and you will see a pulsing white LED light indicating the Bluetooth pairing
state.
2. Listen to the downloaded music to see if the issue still persists.
3. Make a standard phone call on another phone to see if it makes any difference.
Call
Q:
Why is the person on the other end of the call hearing a low and unclear voice?
A:
1. If you are wearing a single earbud, make sure that the other earbud is in the charging case.
2. Make sure "Soundcore Life P2i" is the selected audio output device, turn up the volume on your device, and
ensure the microphones on the earbuds are directed toward your mouth.
3. When talking in noisy environments, you need to increase the volume of your voice.
4. Reset your earbuds as stated below:
- Put the earbuds into the charging case and keep the lid open. Then, hold the button on the charging case for 10
seconds until the LED flashes red 3 times.
- Release the button for 3-4 seconds, and you will see a pulsing white LED light indicating the Bluetooth pairing
state.
5. Make a standard phone call on another phone to see if it makes any difference.
Q:
Why is the person wearing the earbuds hearing poor voice quality?
A:
1. If you are wearing a single earbud, make sure that the other earbud is in the charging case.
2. Turn up the volume on your device and ensure the microphones on the earbuds are directed toward your
mouth.
3. When talking in noisy environments, you need to increase the volume of your voice.
4. Reset your earbuds as stated below:
- Put the earbuds into the charging case and keep the lid open. Then, hold the button on the charging case for 10
seconds until the LED flashes red 3 times.
- Release the button for 3-4 seconds, and you will see a pulsing white LED light indicating the Bluetooth
pairing state.
5. Make a standard phone call on another phone to see if it makes any difference.
Q:
Why is the person on the other end of the call hearing noise?
A:
1. Avoid interference with other Bluetooth connections and Wi-Fi.
2. Reset your earbuds as stated below:
- Put the earbuds into the charging case and keep the lid open. Then, hold the button on the charging case for 10
seconds until the LED flashes red 3 times.