ADDER X-DVIPRO-DL Manuale d'uso - Pagina 12

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Further information

This chapter contains a variety of information, including the following:

• Troubleshooting - see right

•

Getting assistance

•

Appendix A - Cables for use with digital extenders

•

Safety information

•

Warranty

•

Radio frequency energy statements

If you experience problems when installing or using the X-DVIPRO-DL modules, please

check through this section for a possible solution. If your problem is not listed here and

you cannot resolve the issue, then please refer to the

No video image is displayed on the remote monitor

• Check the yellow indicators on the local and remote modules while no keys are

pressed on the keyboard and no mouse movements are being made:

LOCAL: If the yellow indicator is flashing*, then the video feed to the local module is

not valid. Try connecting a DVI monitor (preferably using the same DVI link cable as

used with the local module) directly to the computer and check for a correct image.

REMOTE: If the yellow indicator is flashing*, then the video feed via the link cable is

not valid. If the link cable is long, try using a short link cable temporarily to check for

basic operation.

If the yellow indicators are off, then the link cable is not properly connected.

• Check that both the local and remote ends of the extender are X-DVIPRO-DL

variants. The single link X-DVIPRO modules are not compatible with X-DVIPRO-DL.

Only single link resolutions are displayed

• Check that the video cables connected to the local and remote modules are both

specifically dual link types.

Video blanking is occurring on the remote display screen

• Check that the correct type and length of link cable is being used. Please see the cable

advice given on

page 2

and also in

Appendix

* Take care not to confuse the flash and blink codes used by the yellow indicators:

• A flash is when the yellow indicator shows a regular on/off cycle every second, to

warn that there's a video feed problem.

• A blink is when the yellow indicator is mostly on with short off periods, to confirm

that a valid dual link video signal is present.

Getting assistance

section.