ANZ POS Mobile 2 Manuale di riferimento rapido - Pagina 3

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ANZ POS Mobile 2 Manuale di riferimento rapido
Charging the terminal battery
Place the base on a clear, flat surface near the
mains power outlet.
Place the terminal on the base by securely
connecting the terminal to the docking connector
on the base
Connect the base power supply to the base
socket as shown below
Example of connecting base power supply to the
base socket
Connect the other end of base power supply to
the main power outlet on the wall
Check that the plug symbol
upper right hand side of the terminal screen indicating
that the terminal is connected into the power outlet
Check that the battery symbol
on the terminal screen indicating that charging is
in progress.
How to Load Printer Paper
A red line will appear on the paper, indicating that
the paper roll must be replaced. To re-load a new roll:
Open the paper compartment by lifting the
catch located at the rear of the terminal and
pull the cover to the rear of the terminal
Insert the paper roll (diameter 40mm) in the
compartment
Pull the paper up to the top of the terminal and
hold in position
Maintain the paper roll position and close the lid
Press the top of the lid in the centre until it clips
into position
NOTE: do not tamper with or remove the terminal housing
is displayed on the
is flashing or moving
How to set up back up communication mode
To use a Dial up connection as back up
communications, follow these steps:
Turn base over and unclip cover
Connect a phone line into port underneath
the base
Ensure the phone line is secured through the cable
management path and close the base cover
Connect the other end of phone line to the
telephone socket at wall
Place the terminal on the base and check
'phone symbol' displayed on the upper centre
of the terminal screen is constantly green and
displays with 'PSTN' text to ensure the terminal
is connecting or connected to the network
Note: when the terminal loses network connection the phone symbol
will turn grey; when the terminal is dialling to the network, phone
symbol will be shown in yellow
When using Dial up connection, the terminal must be docked into
the base at all times.
Terminal Faults – Self Help
If your terminal is experiencing technical issues (e.g. blank
screen/screen is stuck) attempt the following steps:
<Func>
8, 6 <ENTER><ENTER>. The terminal
1. Press
will Power Reset.
<Func>
2, 4, 6, 8 <ENTER><ENTER>. "TMS
2. Press
Logon Successful" should display on the terminal.
<Clear>
Press
to go to Main Screen.
<Func>
8, 7 <ENTER><ENTER>. "Initialisation
3. Press
Approved" should display on the terminal.
<Clear>
Press
to go to Main Screen. The terminal
is now ready to process a transaction.
If unsuccessful please contact ANZ Merchant Services
on 1800 039 025 for further assistance.
Note: when terminal is not connected to the base, it can be switched
off by pressing and holding the
<ENTER>
To turn on press
key.
Terminal Security
Please ensure that the terminal is placed in a secure
location enabling the cardholder to use the keypad
without being observed by security cameras, CCTV
devices or by any other person.
Only authorised ANZ employees are permitted to install
or perform maintenance of your terminal.
<Func>
<Clear>
and
key together.