APOINT ACNP0120C Manuale tecnico - Pagina 13

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APOINT VIDEO CONFERENCE CAMERA SECTION

Common troubleshooting

PROBLEM

Communication

NexusPub Video Controller is not

consistent with camera's one

Correct

functioning test

Baud rate set in NexusPub Video

at boot, but the

Controller is not consistent with

camera does not

camera's one

communicate

RS485 polarity error

RS485 bad wire connection

Control

The Control Station is too far from

camera

the camera

working,

but

RS 485 wiring damaged

not smoothly

BNC connector or cable damaged

The le selected resolution is not

compatible with the used output

Power-on but

device

no video output

Power supply voltage is too low

NexusPub has been realized with technological contribution of

POSSIBILE CAUSES

protocol

set

Alter protocols for consistency

Alter baud rates for consistency

Switch polarity of RS485 pins

Re-check RS485 wiring

Re-check cameras wiring

Replace or repair RS485 wiring

Re-check video wiring

Select a compatible video resolution

Check that power supply voltage is correct

SOLUTIONS

rev.10.2_010717