Elsist UPS MODEM Manuale di istruzioni - Pagina 6
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Stampa la paginaWARRANTY
Dear Customer,
Thank you for purchasing a NAICON product. We hope that you be satisfied.
If the product fails in warranty period, please contact your dealer or call +39 02 950031 or go to
www.naicon.com/elsist. Before contacting your dealer or authorized service network, we recommend that you
read the operating and maintenance manual carefully.
With this warranty, NAICON warrants the product to be free from defective in materials or workmanship for 2
years, as of the original delivery date.
If there are material or manufacturing defects during the warranty period, ELSIST affiliates, Authorized Service
Centers or authorized resellers located in the UE region will repair or (at ELSIST discretion) replace the
defective product or components under the terms and conditions below, without any charge for labor or spare
parts costs. ELSIST reserves the right (in its sole discretion) to replace the components of defective products
or low cost products with assembled parts or new or refurbished products.
Conditions.
1. This warranty will be valid only if the defective product is returned together with the sales invoice.
ELSIST reserves the right to refuse warranty service in the absence of such documents or if the
information contained therein is incomplete or illegible.
2. This warranty does not cover the costs and / or any damages and / or defects resulting from any
modifications or adjustments made to the product, without prior written permission from ELSIST, in order
to adapt the product to local technical or safety standards in countries other than those for which the
product was originally designed and manufactured.
3. This warranty will be void if the model or serial number indicated on the product has been modified,
deleted, removed or otherwise illegible.
4. Are excluded from the warranty:
•
Periodic maintenance and repair or replacement of parts subject to normal wear and tear.
•
Any modification or modification to the product, without prior written permission from ELSIST to
enhance performance than those described in the User and Maintenance Manual
•
All costs of technical staff support and any transport from the customer's address to Assistance Center
and vice versa as well as all the risks involved.
•
Damages due to:
a)
Improper use, including but not limited to: (a) the use of the product for any purpose other than
the intended use or failure to observe the ELSIST instructions for correct use and maintenance
of the product, (b) installation or use of the product not complying with the Technical or Safety
standards in the country in which it is used.
b)
Repairs by unauthorized personnel or by the Customer himself.
c)
Accidental events, lightning, floods, fires, incorrect ventilation or other causes not attributable
to ELSIST.
d)
Defects of the equipment or equipment to which the product was connected.
5. This warranty does not affect the buyer's rights established by applicable national laws nor the Customer's
rights to the reseller arising out of the sales contract.
Unless authorized by the manufacturer, reproduction of any part of this manual is prohibited. Our equipment,
built with the utmost care and with selected components, is controlled by ELSIST Quality Services. However, if
you notice any anomalies, please inform us by calling +39 02-950031 specifying serial number and model of
the device, which are printed on the identification plate at the rear side of the UPS. ELSIST Assistance Service
is also available to collect requests, comments, suggestions, if any.
In case of failure:
Contact our Customer Service Center at +39 02 95 0031, and verify the UPS malfunction.
If the products returned to NAICON were OPERATING or if they were delivered without our permission or for
out-of-warranty products, they will be returned to the customer by charging a cost that will depend on the
country where will be shipped
.