Adel Trinity 788 Manuale operativo - Pagina 12

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Trinity 788 Operation Manual

Solution for common error

Phenomenon

Press the finger on the fingerprint

1. This fingerprint might be illegal

collection window to open the door,

2. This fingerprint has already

red light is on together with two short

been cleared

beeps, and fails to open the door.

Open the door with a valid fingerprint,

1. There is a large difference with

red light is on with two short beeps,

the position of the valid fingerprint

and fails to open the door.

2. The fingerprint is damaged

1. Low battery voltage

Red light is constantly on

2. PCB failure

Alarm sounds when open the door Low battery voltage

No response after pressing the buttons No battery

1. The finger is too dirty

2. The finger is too dry

3. The finger is too wet

Often fail to verify the fingerprints

4. The collection window is too

dirty

5. The finger press on the

collection window incorrectly

1. The finger for unlock is not the

Fail to enter the enrollment or

master finger

deletion mode

2. The operational procedure is

incorrect

Cause

Solution

Apply a valid fingerprint

Press the finger on the collection

window again, trying tominimize

the difference of the position

with that at the time of enrollment

1. Change the batteries

2. Check Cable connection

Change the batteries

1. Clean the finger

2. Moisten the finger (e.g. touch the

forehead with the finger)

3. Wipe the finger

4. Clean the collection window

5. Press the finger with the method

on Page 2

1. Confirm that you unlock with the

master finger

2. Review the instructions or contact

the after sales service

Trinity 788 Operation Manual