Daxten Voyager 100 Manuale d'uso e d'installazione - Pagina 14

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• When using UTP what is the best way to ensure the system does not suffer from

any interference?

This product is designed to withstand high levels of interference whilst using UTP over

long distances. To further reduce the potential for interference consider the following:

a) Ensuring that the computer and remote monitor are both connected to the same

mains phase.

b) Ensuring that the AC voltage across the mains grounds (at the local PC & remote

monitor) is less than 2V.

c) Using a clean earth system (if your site has one installed).

d) Routing the interconnection cable away from other cables.

e) Trying STP cable if you think noise could be a problem.

• Is the Voyager suitable for use between buildings?

The Voyager does not have line isolation. Therefore, operation between buildings is not

recommended.

• Is the Voyager connectable to my network?

The Voyager uses the same cable as your network, but it cannot be connected into your

network in any way. The Voyager must have dedicated cables in the network.

Connecting other equipment on the same cables as the Voyager voids the

guarantee and may damage the Voyager.

SERVICE INFORMATION

Maintenance and repair

The unit does not contain any user-serviceable parts inside. Any malfunction of the unit

should be reported to a factory-authorised repair centre for service. Any discrepancies

in the operation of the unit according to this manual should be reported to the Technical

Support Department of Daxten Computer Solutions.

Technical support

If you cannot determine the nature of a problem, please call Daxten Computer Solutions

and ask for Technical Support. If possible call from a phone located near the unit we

may be able to solve your problem directly over the phone. If we cannot solve your

problem, and determine that the fault is in the unit, we will issue a Return Material

Authorisation (RMA) number that must appear on the outside of all returned products.

The unit should be double-packed in the original container, insured, and shipped to the

address given to you by our Technical Support representative.