Galaxy DX 94HP Manuale d'uso - Pagina 10

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WARRANTY

This radio is covered by a two

year Limited parts and labor

warranty.

"Limited" means that we will repair problems caused by factory defects or normal

use at no charge. This warranty does not cover any modifications made to the radio

and any modification may void the warranty completely.

Before returning a radio to us for warranty service, please call our Service

Department for a Repair Authorization Number (RAN). This RAN must be written

below your return address on the outside of the shipping box. Boxes, which arrive

without an RAN, will be refused, and the shipping company will return the

unopened box to you. Be sure to have a pen and paper ready along with the serial

number of your radio before calling. We will give you the RAN and our shipping

address over the phone. The telephone number of the Service Department is (760)

480-8800, and we suggest calling between 10:00 AM and 4:00 PM Pacific Time.

Please include a note with a detailed description of the symptoms. This is important

because it will help the technician who works on your radio to locate your problem.

Intermittent problems are easily overlooked, so be sure to give as much detail as

possible in your note. Also, please include your daytime telephone number in case

our technicians have any additional questions.

Do not send your power cord or microphone unless we ask for these items during

our telephone conversation.

You are responsible for getting the radio safely to us. (We suggest using United

Parcel Service.) You must pay to ship the radio to us, and we will pay to ship the

radio back to you. Since we use UPS and they do not ship to Post Offices boxes,

please provide us with a street address for the return of your radio.

We will repair and return your radio as soon as we can. We appreciate your

choosing a Galaxy radio and we want you to be on the air as much as possible!

Be sure to visit our web site at