Green CIR-EL7000E-G Manuale d'uso - Pagina 19

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12. GREEN SERIES™ and its Authorized Service Center, dealers or authorized technicians accept no

responsibility for any parts of any products returned for repair to GREEN SERIES™.

13. GREEN SERIES™ makes no warranty either expressed or implied regarding third-party (non-GREEN

SERIES™) installed parts, accessories or modifications.

14. All GREEN SERIES™ equipment shall be properly cleaned and cared for in accordance to the

procedures outlined the in the owner's manual.

Return of Non-Defective Products

A non-defective product may be returned to GREEN SERIES™ within thirty (30) days of the invoice or

installation date for a refund of the original purchase price, not including shipping fees, under the following

conditions/fees:

1. GREEN SERIES™ will refund the cost of equipment only. Customer is responsible for

shipping and handling fees incurred to and from the product(s) return.

2. No refund will be granted for equipment which has been opened, used, or tampered with in

any way which jeopardizes GREEN SERIES™ ability to remarket or resell the product.

GREEN SERIES™ maintains full discretion in decisions regarding product returns.

3. Any non-defective returns are subject to a twenty-five percent (25%) restocking fee. This

fee will be deducted from the equipment purchase price refund less any shipping or handling

charges.

To return a defective product, please contact the selling dealer or Green Series Customer Service

Department for a Return Merchandise Authorization (RMA) number and follow the Return of Products

Instructions below. The RMA is valid for thirty (30) days from date of issuance. Returns will not be

accepted without an RMA. Manufacturer restrictions do apply. Any item missing the UPC on the original

packaging may not be returned.

Procedures for Obtaining Warranty Service

RMA (Return Merchandise Authorization) Policy:

The customer must obtain an RMA number and provide proof of purchase. RMA and services are

rendered by GREEN SERIES™ only. Any shipping costs after the for-mentioned warranty lengths (starting

from the original date of install) on any item returned for repair or replacement is the customers'

responsibility. All returned parts and equipment must have an RMA number written clearly on the

outside of the package along with a letter detailing the problems and a copy of the original proof of

purchase. No COD packages will be accepted. No package will be accepted without a RMA number

written on the outside of the package. RMA numbers are only valid for thirty (30) days from the date of

issue.

Should you have any problems with your equipment, please follow these procedures to obtain the service:

1. If the equipment must be repaired, contact our Customer Care Department and a Service Order

Number will be issued by Customer Care for dispatch of an authorized technician.

2. Upon receiving the technician service report, GREEN SERIES™ will repair or replace your defective

parts and will ship replacement parts to the location specified (dependent on parts availability) via

UPS.

3. GREEN SERIES™ will pay for shipping to and from the customer only within the time allocated under

the warranty time-line following the original product installation date. Following this period all

shipping fees for post warranty repairs are the sole responsibility of the customer. The customer

www.GreenSeriesFitness.com

©June 2015

CIR-EL7000E-G

Revision 1.1

Call Toll free (800) 269-7130