IKEA LAGAN Manuale - Pagina 23

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1. Troubleshooting

ENGLISH

discretion, if it is covered under this

guarantee. If considered covered, IKEA

service provider or its authorized service

partner through its own service operations,

will then, at its sole discretion, either repair

the defective product or replace it with the

same or a comparable product.

What is not covered under this

guarantee?

• Normal wear and tear.

• Deliberate or negligent damage,

damage caused by failure to observe

operating instructions, incorrect

installation or by connection to the

wrong voltage, damage caused by

chemical or electro-chemical reaction,

rust, corrosion or water damage

including but not limited to damage

caused by excessive lime in the water

supply, damage caused by abnormal

environmental conditions.

• Consumable parts including batteries

and lamps.

• Non-functional and decorative parts

which do not affect normal use of the

appliance, including any scratches and

possible color differences.

• Accidental damage caused by foreign

objects or substances and cleaning or

unblocking of filters, drainage systems or

soap drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

• Cases where no fault could be found

during a technician's visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where

non-original parts have been used.

• Repairs caused by installation which is

faulty or not according to specification.

• The use of the appliance in a non-

domestic environment i.e. professional

use.

• Transportation damages. If a customer

transports the product to their home or

other address, IKEA is not liable for any

damage that may occur during transport.

However, if IKEA delivers the product to

the customer's delivery address, then

damage to the product that occurs

during this delivery will be covered by

this guarantee.

• Cost for carrying out the initial

installation of the IKEA appliance.

However, if an IKEA service provider or

its authorized service partner repairs or

replaces the appliance under the terms

of this guarantee, the service provider or

its authorized service partner will re-

install the repaired appliance or install

the replacement, if necessary.

This restriction do not apply to fault-free

work carried out by a qualified specialist

using our original parts in order to adapt

the appliance to the technical safety

specifications of another EU country.

How country law applies

The IKEA guarantee gives You specific legal

rights, which covers or exceed local

demands. However these conditions do not

limit in any way consumer rights described

in the local legislation

Area of validity

For appliances which are purchased in one

EU country and taken to another EU

country, the services will be provided in the

framework of the guarantee conditions

normal in the new country. An obligation to

carry out services in the framework of the

guarantee exists only if the appliance

complies and is installed in accordance

with:

• the technical specifications of the country

in which the guarantee claim is made;