IKEA KULINARISK Manuale - Pagina 15

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ENGLISH

What will IKEA do to correct the

problem?

IKEA appointed service provider will

examine the product and decide, at its

sole discretion, if it is covered under this

guarantee.

They will notify you as to whether your

claim is covered under this guarantee.

If your claim is approved, the IKEA

service provider or its authorized service

partner, will then, at its sole discretion,

either repair the defective product or

replace it with the same or a compara-

ble product.

What is not covered under this

guarantee?

• Normal wear and tear.

• Deliberate or negligent damage,

damage caused by failure to observe

operating instructions, incorrect instal-

lation or by connection to the wrong

voltage, dam age caused by chemi-

cal or electro-chemical reaction, rust,

corrosion or water damage including

but not limited to damage caused by

excessive lime in the water supply,

damage caused by abnormal environ-

mental conditions.

• Consumable parts including batteries

and lamps.

• Non-functional and decorative parts

which do not affect normal use of the

appliance, including any scratches and

possible colour differences.

• Accidental damage caused by foreign

objects including insect or vermin

infestation or substances and clean-

ing or unblocking of filters, drainage

systems or soap drawers.

• Damage to the following parts: ce-

ramic glass, accessories, crockery and

cutlery baskets, feed and drainage

pipes, seals, lamps and lamp covers,

screens, knobs, casings and parts of

casings. Unless such damages can

be proved to have been caused by

production faults.

• Cases where no fault could be found

during a technician's visit.

• Repairs not carried out by our ap-

pointed service providers and/or an

authorized service contractual partner

or where non-original parts have been

used.

• Repairs caused by installation which

is faulty or not according to specifica-

tion.

• The use of the appliance in a non-do-

mestic environment i.e. professional

use.

• Transportation damages. If a cus-

tomer transports the product to their

home or other address, IKEA is not

liable for any damage that may occur

during transport. However, if IKEA

delivers the product to the customer's

delivery address, then damage to the

product that occurs during this deliv-

ery will be covered by this guarantee.

• Cost for carrying out the initial instal-

lation of the IKEA appliance. However,

if an IKEA service provider or its au-

thorized service partner repairs or re-

places the appliance under the terms

of this guarantee, the service provider

or its authorized service partner will

reinstall the repaired appliance or

install the replacement, if necessary.

• The appliance's serial number or

warranty seal has been removed or

defaced.

How country law applies

Our goods come with guarantees that

cannot be excluded under the Australian

Consumer Law (ACL). You are entitled

to a replacement or refund for a major

failure and compensation for any other

reasonably foreseeable loss or damage.

You are also entitled to have the goods

repaired or replaced if the goods fail to

be of acceptable quality and the failure