IKEA OTROLIG Manuale - Pagina 18

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ENGLISH

What will IKEA do to correct the problem?

IKEA appointed service provider will

examine the product and decide, at its

sole discretion, if it is covered under this

guarantee. If considered covered, IKEA

service provider or its authorized service

partner through its own service operations,

will then, at its sole discretion, either repair

the defective product or replace it with the

same or a comparable product.

What is not covered under this guarantee?

•

Normal wear and tear.

•

Deliberate or negligent damage,

damage caused by failure to observe

operating and maintenance instructions,

incorrect installation or by connection

to the wrong voltage, damage caused

by chemical or electrochemical reaction,

rust, abrasion or scratching, corrosion or

water damage including but not limited

to damage caused by excessive lime in

the water supply, damage caused by

abnormal environmental conditions.

•

Damage caused from the use of the

appliance in a manner other than

the use for which it was specifically

designed.

•

Damage caused by power outages,

electrical power surge or improper

supply voltage via connection to Supply

Authority mains or alternative supply

systems.

•

Consumable parts including batteries

and lamps, removable wire, glass and

plastic trays and other accessories.

•

Internal or external damage as a result

of excessive use of cleaning products or

cleaning agents.

•

Non-functional and decorative parts

which do not affect normal use of the

appliance, including any scratches and

possible color differences.

•

Accidental damage or blockages caused

by foreign objects, eg. coins, underwires,

nails, buttons or jewellery, or substances

and cleaning or unblocking of filters,

drainage systems or soap drawers

•

Damage caused by vermin, insects or

pets.

•

Note – internal or external cabinet

transport damage must be reported

within 7 days of purchase date.

•

Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

•

Cases where no fault could be found

during a technician's visit.

•

Any consequential loss due to appliance

failure.

•

Repairs not carried out by our

appointed service providers and/or an

authorized service contractual partner

or where non original parts have been

used.

•

Repairs to parts or systems caused by

unauthorized modifications made to

appliance.

•

Repairs caused by installation which is

faulty or not according to specification.

•

Problems caused by incorrect or

inadequate venting of the appliance.

•

The use of the appliance in a non

domestic environment i.e. professional

use.

•

Transportation damages. If a customer

transports the product to his home or

another address, IKEA is not liable for

any damage that may occur during

transport.

However, if IKEA delivers the product

to the customer's delivery address, then

damage to the product that occurs

during this delivery will be covered by

IKEA.

•

Cost for carrying out the initial

installation of the IKEA appliance.

However, if an IKEA appointed

Authorized Service Centre or its authorized

service partner repairs or replaces

the appliance under the terms of this

guarantee, the Authorized Service Centre

or its authorized service partner will

reinstall the repaired appliance or install

the replacement, if necessary.