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• Transportation damages. If a customer
transports the product to their home or
other address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs during
this delivery will be covered by this guar-
antee.
• Cost for carrying out the initial installation
of the IKEA appliance. However, if an
IKEA service provider or its authorized
service partner repairs or replaces the
appliance under the terms of this guaran-
tee, the service provider or its authorized
service partner will re-install the repaired
appliance or install the replacement, if
necessary.
This restriction do not apply to fault-free
work carried out by a qualified specialist
using our original parts in order to adapt
the appliance to the technical safety specifi-
cations of another EU country.
How country law applies
The IKEA guarantee gives You specific legal
rights, which covers or exceed local de-
mands. However these conditions do not
limit in any way consumer rights described
in the local legislation
Area of validity
For appliances which are purchased in one
EU country and taken to another EU coun-
try, the services will be provided in the
framework of the guarantee conditions nor-
mal in the new country. An obligation to
carry out services in the framework of the
guarantee exists only if the appliance com-
plies and is installed in accordance with:
• the technical specifications of the country
in which the guarantee claim is made;
• the Assembly Instructions and User Man-
ual Safety Information;
The dedicated After Sales Service for
IKEA appliances:
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this guar-
antee;
2. ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture. The service won't pro-
vide clarifications related to:
– the overall IKEA kitchen installation;
– connections to electricity (if machine
comes without plug and cable), to
water and to gas since they have to
be executed by an authorized serv-
ice engineer.
3. ask for clarification on user manual con-
tents and specifications of the IKEA ap-
pliance.
To ensure that we provide you with the best
assistance, please read carefully the As-
sembly Instructions and/or the User Manual
section of this booklet before contacting us.
How to reach us if You need our service
Please refer to the last page of this manual
for the full list of IKEA appointed contacts
and relative national phone numbers.
Important! In order to provide You with a
quicker service, we recommend that You
use the specific phone numbers listed at the
end of this manual. Always refer to the
numbers listed in the booklet of the specific
appliance You need an assistance for.
Before calling us, assure that You have to
hand the IKEA article number (8 digit code)
for the appliance of which you need our
assistance.
Important! SAVE THE SALES RECEIPT! It is
Your proof of purchase and required for the
guarantee to apply. Note that the receipt
reports also the IKEA article name and
number (8 digit code) for each of the
appliances you have purchased.
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