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is covered under this guarantee. If
considered covered, IKEA service provider
or its authorized service partner will then
either repair the defective product or
replace it with the same or a comparable
product.
What is not covered under this
guarantee?
• Normal wear and tear;
• Deliberate or negligent damage,
damage caused by carelessness, failure
to observe operating instructions,
incorrect installation or by connection to
the wrong voltage; damage caused by
chemical or electro-chemical reaction,
rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions;
• Consumable parts including batteries
and lamps;
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible color differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings (these parts
will only be covered by the guarantee if
the service center confirms that they
have been caused by production faults).
• Cases where no fault could be found
during a technician's visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by improper installation.
• Damage during the use of the appliance
in a non-domestic environment i.e.
professional or other use associated with
business activities.
• Transportation damages. If a customer
transports the product to their home or
other address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs
during this delivery will be covered by
this guarantee.
• The conditions for the installation of IKEA
appliances, except for the cases when
installation is required due to repairs or
replacement of faulty parts.
• The cost for carrying out the initial
installation is not included into the price
of the appliance you purchase from
IKEA. If an IKEA service provider or its
authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the service provider or
its authorized service partner will re-
install the repaired appliance or install
the replacement, if necessary. This
restriction does not apply to installation
carried out by a qualified specialist using
our original parts in order to adapt the
appliance to the technical safety
specifications of another EU country.
Applicability of national laws
The IKEA guarantee gives you specific legal
rights, which cover or exceed local
demands, which may differ from country to
country.
Area of validity for appliances purchased
in Russia
This guarantee applies only to appliances
purchased in Russia. An obligation to carry
out services in the framework of the
guarantee exists only if the appliance was
installed in accordance with the following
requirements:
• technical specifications of the country in
which the guarantee claim is made;
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