IKEA LAGAN Manuale - Pagina 43

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ENGLISH

IKEA guarantee

How long is the IKEA guarantee valid?

This guarantee is valid for 2 years from the

original date of purchase of your appliance

at IKEA. The original sales receipt is required

as a proof of purchase. If service work is

carried out under guarantee, this will nor

extend the guarantee period for the

appliance.

Who will execute the service?

An IKEA authorized service partner network

will provide the service.

What does this guarantee cover?

The guarantee covers faults of the appliance,

which have been caused by faulty

construction or material faults from the date

of purchase from IKEA. This guarantee

applies to domestic use only. The exceptions

are specified under the headline "What is not

covered under this guarantee?" Within the

guarantee period, the costs to remedy the

fault e.g. repairs, parts, labour and travel will

be covered, provided that the appliance is

accessible for repair without special

expenditure and that the fault has been

caused by faulty construction or material

faults covered by the guarantee. On these

conditions the respective local regulations

are applicable. Replaced parts become the

property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed service provider will examine

the product and decide whether it is covered

under this guarantee. If considered covered,

IKEA service provider or its authorized

service partner will then either repair the

defective product or replace it with the same

or a comparable product.

What is not covered under this

guarantee?

• Normal wear and tear;

• Deliberate or negligent damage, damage

caused by carelessness, failure to observe

operating instructions, incorrect

installation or by connection to the wrong

voltage; damage caused by chemical or

electro-chemical reaction, rust, corrosion

or water damage including but not

limited to damage caused by excessive

lime in the water supply, damage caused

by abnormal environmental conditions;

• Consumable parts including batteries and

lamps;

• Non-functional and decorative parts

which do not affect normal use of the

appliance, including any scratches and

possible color differences.

• Accidental damage caused by foreign

objects or substances and cleaning or

unblocking of filters, drainage systems or

soap drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings (these parts

will only be covered by the guarantee if

the service center confirms that they have

been caused by production faults).

• Cases where no fault could be found

during a technician's visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where non-

original parts have been used.

• Repairs caused by improper installation.

• Damage during the use of the appliance

in a non-domestic environment i.e.

professional or other use associated with

business activities.

• Transportation damages. If a customer

transports the product to their home or

other address, IKEA is not liable for any

damage that may occur during transport.

However, if IKEA delivers the product to

the customer's delivery address, then

damage to the product that occurs during

this delivery will be covered by this

guarantee.

• The conditions for the installation of IKEA

appliances, except for the cases when