GAOMON S620 Manuale d'uso - Pagina 16

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4.Trouble Shooting

Abnormal Phenomena

There is no pressure in the graphics

software but the cursor moves

The pen does not work

Press Keys does not work

The computer can't enter sleep mode

The side button of the pen doesn't

work

The computer can't recognize the

tablet

For more FAQ, please feel free check：

https://blog.gaomon.net/faq-list/ or https://www.gaomon.net/question/

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Possible Solutions

You may have installed other tablet drivers or opened the

drawing software when installing the driver. Please uninstall

all drivers and close the drawing software, then reinstall

the driver. It's better to restart your computer after finishing

the installation.

1. Make sure you are using the pen that originally came with

your tablet.

2. Make sure you installed the driver correctly.

1. Make sure the Press Keys function were enabled in the

driver.

2. Make sure you have correctly defined the Press Keys.

When you are not using the tablet, please do not put the pen

on the tablet surface, which will keep the computer awake.

When pressing the side button, please make sure that the nib

didn't touch the tablet surface and the distance between the

nib and surface is more than 10mm.

the USB port is functional

Make sure

another USB port.

, if not, please change to