HIKVISION iVMS-5200 Pro Faq - Pagina 7

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resolution of a notebook may be lower than the requirement.

35. Q: There are Entry Picture and Live View in Vehicle Tracking module. How to deal with the

problem that Entry Picture cannot be displayed when users restart PSCS or click Switch

User?

Firstly, please check the working status of PES and the capture unit. If the working

status is normal, then entry picture would be displayed in a few seconds generally. If not,

please click Reboot in Configuration of capture unit and check the connection between PES

and PSCS. When PSCS is deployed in external network, please check whether the ports of

PES are forwarded or not.

36. Q: The range of Free Space is -20000~20000. When the value of Free Space is negative

number?

A: The negative number applies to the situation when there is no free space in the parking lot,

but the security still allows vehicle to enter. At the moment, the actual free space is negative

number.

37. Q: If the capture unit in entrance/exit failed in recognizing plates, the barrier would keep

closed. At this moment, the security could open the barrier manually. Then does the system

support in inputting passing vehicles' information manually?

A: To avoid the error occurred by inputting passing vehicles' information manually, all

information of passing vehicles should be sent by the capture unit.

38. Q: What's the difference between WAN IP configuration in Basic Settings and in Parking

System?

A: WAN IP configuration represents the WAN IP of CMS on Basic Settings. However, WAN

IP in Parking System represents the WAN address of Parking System. When the parking

system is deployed in internal network and Mobile Video Recorder is deployed in external

network, users need to configure WAN IP on Basic Settings, not Parking System.

39. Q: What's the function of Matching Rule? Do users need to configure it on Web Manager?

A: To increase the matching efficiency in the process of plates' recognition, iVMS-5200 Pro

(V3.2.302) provides Matching Rule for advance search of license plate number. When the

leaving vehicle has no entry record, users can use Matching Rule to search out the plates.

Users can also set the parallel characters as Matching Rule depends on actual situation.