Avaya 9640G Manuale d'uso - Pagina 3

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Set up a New Voice Mail Box

1. From your office phone, press the

envelope button. At the prompt, enter

"1000" (your temporary password) and

then press #.

2. At the prompt, press 1. Enter your new

password and then press #. (Passwords

must be at least four digits, have no con-

secutive or repeated numbers, must not

begin with zero, and must not be your

phone number.)

3. At the following prompt, re-enter the pass-

word. Then press # again.

4. Record your name. At the prompt, press 1

and speak your first and last name and

then press #. You will hear your recorded

name. You can accept or re-record it.

5. Record a personal greeting. Press 1 and

record your greeting (this must comply

with your agency's and the District's stan-

dards). Press # when you are finished. The

recording plays back. You can accept or re-

record your greeting.

After completing setup, the Main Menu of your

mailbox is displayed.

Setting up and Accessing Voicemail

Accessing Avaya Voicemail

1. Dial 202-478-1000 or 202-478-1400 or press the

Message button on your Avaya phone.

2. Enter your passcode (temp passcode 1000) and

press #.

Accessing Voicemail Remotely

1. Call your 10 digit office telephone number.

2. When the greeting comes on press * (star)

and press * again.

3. At the prompt, enter your password.

Accessing Audix Voicemail (DYRS

Only)

1. Dial 202-299-3349.

2. Enter your passcode (temp passcode 1000) and

press #.

Accessing Unified Messaging

Voicemail

Dial 202-730-1518.

Passcode resets:

In MS Office 2007 Outlook, click Tools > Options >

VM Tab > Reset PIN.

Non-Office 2007: Click DC Gov Mail > Tools > Op-

tions > VM Tab > Reset PIN.

Keys to Using Your DC-Net

Phone

Always dial seven digits for network calls.

Always dial 9 before placing an out-of-

network call.

Always dial 9 1 before placing a long

distance call.

Where to Get Help

202-715-3733 Trouble Tickets

Remedy/Trouble Tickets

Voicemail Password Resets

Caller ID Name Changes

Ticket Status

202-715-3801 Customer Care

RTS Order Processing

Pricing

Service Verification

Expedites/Escalations

Assistance Issuing RTS Orders

For an online tutorial, visit our website