Avaya IP Office 5410 Manuale d'uso - Pagina 4

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Call Handling

How to

The Transfer feature allows you to transfer a call from your

telephone to another extension or outside number.

Transfer

a call

1. With a call in progress, press

2. When you hear dial tone, dial the number to which the call is

to be transferred.

3. Do one of the following:

To transfer the call without announcing it, press

Transfer again and press

To announce the call before transferring it, wait for the

called party to answer. If the called party accepts the call,

press

If the called party does not wish to accept the call, press

Drop

. To return to the original caller, press

appearance button

If the line is busy or if there is no answer, press

Drop You can return to the held call by pres ing it's call

appearance button.

How to

The Conference feature allows you to conference other parties

create a

into a call.

Conference

To create a conference call:

call

1. With a call in progress, press

call on hold.

2. Dial the number of the person you want to add to the call.

3. Wait for an answer and press

the other party to the conference.

If the called party does not answer or does not want to

join the conference, press

the held call by pressing it's Call Appea ance button.

4. Repeat steps 1 through 3 to add other people to the

conference.

To add a new incoming call to an active conference:

With a conference in progress, a new call arrives.

1. Put the conference on Hold by pressing the conference's

Call Appearance button.

2. Answer the new call by pressing its Call Appearance button.

3. Either, add to the conference by pressing

Press

Drop and return to the confere ce by pressing

the conference's Call Appearance b tton

To leave a conference call:

1. Press

Drop or replace the handset.

Transfer.

Speaker to hang up

Speaker

to complete the transfer.

Conference to place the

Conference again to add

Drop. Y u can r turn to

Conference

System Features

Default

Feature

Codes

*00

Cancel All Forwarding

*01

Forward Unconditionally On

*02

Forward Unconditionally Off

*03

Forward on Busy On

*04

Forward on Busy Off

it's call

*05

Forward on No Answer On

*06

Forward on No Answer Off

*07*N#

Forward to number

*08

Do Not Disturb On

*09

Do Not Disturb Off

*10*N#

Do Not Disturb Exception Add

*11*N#

Do Not Disturb Exception Delete

*12*N#

Follow Me Here

*13*N#

Follow Me Here Cancel

*14*N#

Follow Me To

*15

Call Waiting On

*16

Call Waiting Off

*17

Voicemail Collect

*18

Voicemail On

*19

Voicemail Off

*20*N#

Set Hunt Group Night Service

*21*N#

Clear Hunt Group Night Service

*29

Toggle Calls

*30

Call Pick Up Any

*31

Call Pick Up Group

The following are the normal default feature codes available to

all users. Your System Administrator may add additional codes

for other features and for speed dials.

The N, where shown, should be replaced by the appropriate

number. For example, with *07*N#, replace N with the

extension to which you want your calls forwarded when you

have forwarding switched on.

*32*N#

Call Pick Up Extension

*33*N#

Call Queue

*34

Hold Music

*35*N#

Extn Login

*36*N#

Extn Logout

*37*N#

Park Call

*38*N#

Ride Call

*39

Relay On

*40

Relay Off

*41

Relay Pulse

*42

Relay On

*43

Relay Off

*44

Relay Pulse

*45*N#

Call Steal

*46

Call Steal

*47

Conference Add

*48

Voicemail Ringback On

*49

Voicemail Ringback Off

*50

Forward Hunt Group Calls On

*50

Forward Hunt Group Calls Off

*52

Clear Call

*53*N#

Call Pickup Members

*57*N#

Forward on busy number

*70*N#

Dial Physical Extn by Number

*71*N#

Dial Physical Extn by ID