Avaya IP Office 9508 Manuale rapido - Pagina 2

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Making Calls

If you are not already on a call, dial 9 and then the number. Th e phone will autom atically select the

first available appearance button for the

Alternatively, press a specific appearance button in order to

make a call using that

Calling a Person from the Contacts List

You can use any directory contact to make a call. You can also use the directory in any function where Dir is

Press the

CONTACTS key. The directory menu is

Use the

left/right

keys to select the type of directory entries you want displayed; External,

Users,

Personal (Your own personal directory contacts) or

Use the

up/down

keys to scroll through the list or start dialing the name you want to find to

display

entries. If you dial a name, to return to the full list, press

To view more details of the highlighted name, press Details. To return to the directory press

When the required entry is highlighted, press Call or press the button next to the

Redialling a Previous Number

Press Redial. Use the the

up/down

arrow keys to scroll through your 10 most recent outgoing

Press Call to call the number displayed in the call

Receiving Calls

A slow flashing appearance button indicates an alerting call. This may also be accompanied by ringing and by

the

lamp flashing. If you are currently not on a

To quiet the ringing, press Ignore. The call will still continue alerting

To answer the call using the handset, lift the

To answer the call handsfree, press the

SPEAKER

To answer the call on a headset, press the

Once you have answered the call, you can switch between different talk

To switch to using the handset, simply lift the

To switch to handsfree, press the

SPEAKER key. If you were using the handset you can now replace

To switch to headset mode, press the

HEADSET key. If you were using the handset you can now

replace

Pressing the call's appearance key or any other appearance key will put the call on

Answering Another Call

If you are already on a call, answering a new call automatically puts the existing call on

To answer the call, press the appearance button. Your existing call is put on

Alternatively, using the

up/down

keys, scroll the display highlight the waiting call and select the

action

to apply; Answer, Ignore or

Quiet a Ringing Call

You can quiet the ringer of a currently alerting call. The call will continue alerting visually but with no audible

If the call is not the currently highlighted call on the display, use the

Press

Do Not Disturb

When you select 'do not disturb', your calls are redirected to voicemail if available or otherwise hear busy tone.

Calls

group of which you are a member are not presented to you. You can still use the phone to make

outgoing calls.

you go off-hook you will hear broken dial

Use the

left/right

keys to scroll.

2. Press Do Not Disturb and button will light up green to indicate it is on

3. Press Do Not Disturb again to turn off, light will turn off.

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HEADSET

up/down

keys to highlight

Call Handling

Adjusting the Call Volume

While talking, you can adjust the volume of the incoming call. The volume is separately adjusted for the

device

headset or speaker) you are currently

With the call connected, press the VOLUME

Use the + plus and – minus keys to adjust the

Muting a Call

Muting a call stops the caller from hearing you. However you can still hear them. The mute setting re-

mains active even

you switch between calls using hold and or appearance buttons. If you change how

you are listening to the call,

example switching from the handset to the speaker, the mute setting is

To activate mute, press the

MUTE key. The button will be lit while mute is

Ending a Call

The Drop option can be used to end the currently highlighted

If the call is on the phone's speaker, the

SPEAKER key is lit. Pressing the key again will end the

If the call is on the phone's headset, the

HEADSET key is lit. Pressing the key again will end the

If the call is on the phone's handset, replacing the handset will end the

Starting a Conference

If you are currently on a call and have any held calls, pressing Conf will start a conference w ith all

Otherwise, to start a conference or to add another party to a

Press Conf. Your current call is automatically put on

Dial the party that you want to add to the

If they answer and want to join the call, press Conf

If they do not want to join or do not answer, press Drop and then press the appearance key of the held

Dropping/Muting Parties

While in a conference, press the Details key, Scroll through the list of callers and:

To drop a caller from the conference, highlight them and press

To mute a caller, highlight them and press Mute. Repeat this to unmute

To return to the call display, press

Transferring a Call

To transfer a call, your phone must have an available call appearance button. If all your call appearance

buttons are

use, end or park one of your existing

Press Transfer. The current call is automatically put on

Dial the number for the transfer. Alternatively, press Dir to select a destination from the

To complete a blind transfer, press Complete o r h a n g u p while the call is still ringing

To complete an announced transfer, wait for the other party to answer, announce the call and

then press Complete or hang up after being

If the transfer destination does not answer or does not want to accept the call, press

Parking a Call

Placing a Call on Park

This feature can put a call on hold and retrieved from any other extension within the office

Whenever you receive a call and wish to Park it, press [Park 1], [Park 2] or [Park 3]

Because you parked the call you will see a flashing green light next to park slot you selected. Everyone else

will see a flashing red light next to the parked slot, i.e. [Park 1].

Retrieving a Call from Park

Press the park slot that you were notified to retrieve, i.e. [Park 1].