Avaya IP Office 9608 Riferimento rapido - Pagina 3

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Avaya IP Office 9608 Riferimento rapido
Icon
Name
Out of Office/
Offline
Unknown
MLPP icons for 9608/9608G
Icon
Name
Priority
Immediate
Flash
Flash Override
MLPP icons for 9611G
Icon
Name
Priority
Immediate
Description
Icon
Out of Office:
User is out from
the office.
Offline: User
wants to appear
invisible.
The presence
status of the user
is unknown or
the deskphone is
not registered.
Answering and calling
Handling calls and conferences using
Multiple Device Access
Description
Ensure that the system administrator has activated the
Multiple Device Access feature (MDA) for your extension.
Priority icon for a
priority call.
1. Initiate a call from your phone.
Immediate icon
2. To transfer the call to another phone, press Bridge on
for a priority call
your phone.
with a higher
The bridged call appears on the second MDA phone.
precedence
The Limited Service icon might appear briefly if your
value than
MDA phone joining the call has a different signaling
Priority.
mode address family. This will disappear automatically
Flash icon for a
after the MDA phone joining the call switches and
priority call with a
starts using the existing calls signaling mode address
higher
family.
precedence
value than
Immediate.
Making a call with precedence
Flash override
Use this procedure to make call with precedence level by
icon for a priority
manually dialing the extension number or selecting the
call with highest
desired extension from Favorites, History, or Contacts.
precedence.
The call precedence level are categorized under the
following options:
• FO: Flash Override
• FL: Flash
• IM: Immediate
Description
• PR: Priority
Priority icon for a
• Routine: Default value with lowest precedence.
priority call.
Ensure that your extension is configured with the required
Immediate icon
level of precedence and your administrator has enabled
for a priority call
the Multiple Level Precedence and Preemption feature.
with a higher
precedence
Do one of the following:
value than
Priority.
Table continues...
Name
Description
Flash
Flash icon for a
priority call with a
higher
precedence
value than
Immediate.
Flash Override
Flash override
icon for a priority
call with highest
precedence.
Choice
Choice Description
Option
Use dial plan
Dial the prefix digits followed by the
configuration.
extension number.
Note:
The dial plan configuration is done on
the Local Session Controller (LSC) or
Enterprise Session Controller (ESC).
Use Priority
a. Press Priority softkey on the idle line
softkey.
appearance.
b. Select the precedence level on the
Precedence Selection screen.
c. Dial the desired extension.
Tip:
You can also select redial softkey
or autodial from the System
Number screen.
Note:
Configuration is done by setting the
parameter
ENABLE_PRECEDENCE_SOFTKEY
Use Avaya
a. Press Avaya Menu button.
Menu.
b. Select Priority Call.
c. Select the precedence level from the
Precedence Selection screen.
d. Select the desired extension either
from the Contacts or History screen.
Routine is highlighted on the call session line if no
call is made within five minutes. Also, the precedence
level is valid for only one call session.

Transferring a call

1. From the Phone screen, if the call to be transferred is
already not highlighted, press and select the call
appearance on which the call appears.
2. Press Transfer.
3. Dial the number if you know the number or call the
person from the contacts list or from the history list.
4. If your administrator configured unattended transfers
for your deskphone, you can hang up without
announcing the call. Otherwise, press Complete or
press OK.
3