Icon
Description
Indicates that the call is being
recorded for SLA Mon
Indicates that the end to end call is
secured.
Call history icons
The following table lists the icons for Avaya J169 IP
Phone and Avaya J179 IP Phone. The icons are similar
for both the phones, except Avaya J169 IP Phone displays
the icons in grayscale and Avaya J179 IP Phone in color.
Icon
Description
Missed call; indicates you did
not answer this call or had
forwarded the call to voice mail.
Incoming call; indicates you
have answered this call.
Outgoing call; indicates you
have made this call.
Indicates the number of bridged
calls.
Presence icons
The following table lists the icons for Avaya J169 IP
Phone and Avaya J179 IP Phone. The icons are similar
for both the phones, except Avaya J169 IP Phone displays
the icons in grayscale and Avaya J179 IP Phone in color.
Icon
Name
Available
On a call
Busy
Away
Do not Disturb
Out of Office/
Offline
Icon
™
.
MLPP icons
The icons are similar for both the phones, except Avaya
J169 IP Phone displays the icons in grayscale and Avaya
J179 IP Phone in color.
Icon
Description
User is available
and can
communicate.
Basic operations
User is on a call.
Locking and unlocking your phone
User is busy.
Locking your phone when it is idle prevents it from being
used to make a call, with the exception of an emergency
User is away
call. When locked, a padlock symbol displays and the only
from the phone.
actions you can take are to receive calls, make an
User does not
emergency call, or unlock the phone. Locking your phone
want to
does not log it out; you are still logged in but must enter
communicate.
your login password when you unlock the phone. If you
press a button that is not allowed on a locked phone, an
Out of Office:
error is displayed with a beep.
User is out from
the office.
Note:
Table continues...
The phone cannot be locked while on an active call.
Name
Description
Offline: User
wants to appear
invisible.
Unknown
The presence
status of the user
is unknown or
the phone is not
registered.
Name
Description
Priority
Priority icon for a
priority call.
Immediate
Immediate icon
for a priority call
with a higher
precedence
value than
Priority.
Flash
Flash icon for a
priority call with a
higher
precedence
value than
Immediate.
Flash Override
Flash override
icon for a priority
call with highest
precedence.
When you lock your phone, your presence status changes
to Away.
1. From the main screen, press Phone Lock.
2. Press Lock on the phone screen.
3. To unlock your phone, press Unlock and enter the
password you use for phone login.
Calling a person from the contacts list
1. Press Contacts.
2. Select the person or number that you want to call.
3. Find the contact that you want to call by typing the
name of the person as listed.
For example, if you added John Smith to your
contacts List as "Smith, John", start typing the last
name rather than his first name. Each time you press
the dialpad, the list display shifts to match your input.
You can also scroll up or down to locate the contact.
4. Press Call or OK.
Calling a person from the call history
1. Press the Recents button.
2. Scroll to the left or right to view a separate list of all
calls, missed, or unanswered calls, answered calls, or
outgoing calls.
3. Scroll up or down to select the person or number you
want to call.
4. Select the person or number you want to call.
5. Press the Call softkey or the OK button.
Making an emergency call
If your administrator configured emergency calling for your
phone, the Phone screen displays an Emerg softkey to
immediately connect you with a preset emergency
services number.
Note:
You can make an emergency call when your phone is
logged out only if your administrator configured this
feature for you. You can also make an emergency call
when you lock your phone. The emergency call feature
is available in IP Office only when you are logged in to
your phone. Also, in IP Office environment, Emerg
softkey is not available. You must manually dial the
emergency number.
Important:
During phone failover, when the phone switches
between system servers due to a system failure, the
Emerg softkey might not be available until your phone
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