Avaya IP Office 9641 Manuale d'uso - Pagina 8

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Avaya IP Office 9641 Manuale d'uso
If you do not want the person you are speaking with to hear you, press the Mute button. While active,
the mute button will be lit up in red. To unmute the call, press the Mute button again.

PUTTING A CALL ON HOLD

To place an active call on hold, simply press the Hold button on the touchscreen. To pick the call up
from hold, press the line that the held call is on.

TRANSFERRING A CALL

1. While on a call, touch Transfer on the touchscreen.
2. Dial the number you would like to send the call to or press a user button on your phone.
If you are dialing an internal 4-digit extension and wish to send the call directly to
•
voicemail, press # prior to dialing the extension.
3. Touch Complete to transfer the call.

SETTING UP A CONFERENCE CALL

1. While on a call, touch Conf on the touchscreen.
2. Dial the phone number of the person you wish to add to the call, or call from the contacts list.
3. When the person answers, touch Join to add the person to the existing call.
4. To add another party to the conference, touch Add on the touchscreen.
5. Repeat steps 2 and 3 until all desired parties have been added to the call.
6. To see a list of the conference participants, touch Details on the conference call line and then
you may choose to do any of the following:
Touch a participant name and touch Silence to mute the person.
•
Touch a participant name and touch Drop to drop this person from the conference call.
•
Touch Refresh the refresh the conference details.
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Touch Back to exit the conference details screen and return to the phone screen.
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ADDING A PERSON ON HOLD TO A CONFERENCE CALL
Procedure
1. From phone screen, select your active call
2. Touch Conf, or Add if you are already in a conference.
3. Select the call on hold that you want to add to the conference.
4. Touch Resume to take the call off hold.
5. Touch Join to add the person to the conference call.