Alienware AW320M Manuale d'uso - Pagina 13

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Problems

Resolving cursor issues (continued)

Resolving mouse button issues

Troubleshooting a slow moving cursor 1. Ensure that the sensor is not

Possible solutions

4. Save any data, close any open

program(s), and then restart the

laptop/desktop. When you do not

have another mouse or touchscreen,

hold the power button down for at

least 15 seconds to turn the laptop/

desktop off. Any unsaved data will

be lost.

1. Ensure that there is nothing

preventing the mouse buttons from

moving. Most mouse buttons make a

clicking noise when pressed down.

2. Connect the mouse cable to

another USB port. Wait until a

notification appears indicating that

the driver installation is complete

before you use the mouse.

3. Save any data, close any open

program(s), and then restart the

laptop/desktop. When you do not

have another mouse or touchscreen,

hold the power button down for at

least 15 seconds to turn the laptop/

desktop off. Any unsaved data will

be lost.

obstructed or dirty.

2. Glass or very smooth glossy surfaces

are not suitable for the mouse

sensor to capture movement. Using

a dark colored fabric mouse pad

can improve the tracking.

Troubleshooting