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Case Study
Executive Summary
DTS, Inc. (NASDAQ: DTSI) is a digital technology company dedicated to delivering the
ultimate entertainment experience. DTS decoders are in virtually every major brand of
5.1-channel surround processor, and there are hundreds of millions of DTS-licensed
consumer electronics products available worldwide.
With its recent Avocent purchase, DTS has embraced – for its winning IT staff – cutting-
edge technology for virtual server and remote power management, technologies that are
changing the face of IT.
With its previous solution, the DTS staff was unable to establish remote console access to
work on company servers, and they lacked some remote power management capabilities.
In addition, the company had no way to remotely access a growing pool of servers running
VMware ESX software. "It was pretty clear early on that Avocent had the total solution we
were looking for," says DTS IT Manager Charles Tanpoco. With Avocent, the DTS staff
is reaping the benefits of IT productivity improvements, new remote power management
capabilities, improved data center security, increased system uptime, and an ability to
remotely manage a growing cache of virtual servers.
Challenge
• Remote access to servers
• Lack of remote power management capability
• Data center security
Solution
• DTS selected Avocent for its comprehensive infrastructure management
solution for remote server access, virtual server and remote power management
Results
• Approximately 50 hours per year saved with Virtual Media technology
• Improved IT staff productivity
• Improved data center security via remote console access
• Vastly improved system uptime
• Better IT service delivery and responsiveness
DTS' IT staff increases data center productivity
with Avocent remote management solutions
Profile
Customer
DTS, Inc.
Location
Agoura Hills, California
Type of Business
Audio Technology
Web site
www.dts.com
Applications
DSR® 2020, DSR8035 and
DSR1021 KVM over IP switches,
Cyclades® ACS4 and ACS16
advanced console servers,
DSView® 3 management software,
MergePoint® 5200 service
processor manager
"Using the virtualization
piece also adds another
layer of access rights to
virtual machines, which
allow controls over unit
settings configuration, viewer
sessions, and device power."
Charles Tanpoco
IT manager
DTS, Inc.