DG Technologies DPA 5 Manuale di configurazione - Pagina 16
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Technical Support and Return Merchandise Authorization (RMA)
Technical Support
After reading and following the troubleshooting and validation procedures in this document please check the
FAQ page at www.dgtech.com/faqs. If you are still not able to resolve an issue, please feel free to contact DG
technical support. For users in the United States, technical support is available from 9 a.m. to 5 p.m. Eastern
Time. You may also fax or e-mail your questions to us. For prompt assistance, please include your voice
telephone number and the serial number.
Users not residing in the United States should contact your local DG representative.
Return Merchandise Authorization (RMA)
If technical support has deemed that there may be a physical problem with your DPA, you will be issued you an
RMA number. You would then return the product along with any documentation of ownership you have (proof
of purchase/price) to the following address:
DG Technologies Technical Support
Phone:
(248) 888-2000
Fax:
(248) 888-9977
E-mail:
Web site:
www.dgtech.com/tech-support
Product Service/Repairs
Attn: RMA# xxxxxxx
DG Technologies
33604 West 8 Mile Road
Farmington Hills, MI 48335