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1. Power connector

2. SCSI ID connector

3. SCSI connector

Status LEDs

Each status LED has four modes:

OFF

Flashing slowly (at 2 Hz)

Flashing rapidly (at 8 Hz)

Operating Modes

The drive functions in the following modes:

Operation mode - functions include using data and cleaning cartridges, reporting errors and updating firmware. For more information, see

of status LEDs in Operation mode (No Errors)

Service mode - functions include a drive diagnostic test and methods of saving or erasing drive diagnostic information called a "dump" which can then be used by

trained service personell to troubleshoot a tape problem. For more information, see

The Unload button is used to switch between modes. For more information, see

Unload Button

The Unload button (1) in

Figure 2

performs the following functions:

Table 1. Functions that the Unload button performs

Unload button function

Rewind the tape into the cartridge and

eject the cartridge from the drive

Exit Operation mode and Enter Service

mode

Scroll through the Service Functions

Exit Service mode and Enter Operation

mode

Force a drive dump

below.

How to initiate the function

Press the Unload button once. The Activity LED flashes green while the drive is rewinding and unloading.

Ensure that the drive is unloaded. Then, press and hold the Unload button until the Ready LED begins flashing rapidly

(approximately 6 seconds).

Note: While in Service mode, the drive does not accept commands from the server.

While in Service mode, press the Unload button once per second to increment the Service Functions by one. When you

reach the desired Service Functions, select it by either inserting a cartridge into the drive (Service Function 1) or double-

clicking the Unload button (Service Functions 2, 4, and 5). See

Press the Unload button once per second until you have scrolled through all Service mode selections. Service mode is

exited when all LEDs are off except for Ready LED which is on solid. The drive will exit Service mode if there is no Unload

button activity for 15 seconds. See

Attention: If the drive detects a permanent error, it automatically forces a drive dump (also known as a save of the

firmware trace). Captured dump data is placed in drive RAM. If you force a drive dump, the existing dump will be

overwritten and it will be lost. After you force a drive dump, do not turn off the power to the drive or you may lose the

dump data. To permanently save a dump to non volatile memory, see

dump that is saved to flash memory will persist thru a drive power cycle.

To force a dump, choose one of the following procedures:

If the drive is in Service mode, scroll to and select Service Function 2 (see

dump).

If the drive is in Operation mode, press and hold the Unload button for 12 seconds.

Service Mode

in the Troubleshooting section.

Unload

Button.

Table 1. Service Mode

for more information.

Executing Service Function 4: Copy dump to

Table 2. Interpretation

for more information.

flash. A

Executing Service Function 2: Force