Dell PowerVault MD3220i Series Manuale di installazione - Pagina 16

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Table 4-1. Common Issues and Resolutions

Issue

Turning the Linux system off, takes a long

time.

The CIM client methods fail due to

authentication error or "Return Code

-4".

The following message is displays when

you use the CIM CLI application:

roundTripTime is incorrect in

ClientOpPerformanceData

Troubleshooting the SMI-S Provider

(continued)

Recommended Action

No action recommended. Exiting the SMI

provider can take up to 15 minutes in

Linux environments.

During installation, you do not run into

any issues with the storage array password

because the SMI-S Provider does not yet

have information about the storage arrays

to manage. However, after you add the

storage arrays, a Return Code - 4

message is displayed for any method that

runs. A specific error message is not

displayed other than the return value, but

the SMI-S Provider trace log shows that

the method failed because of an

authentication failure. Update the

Property - Secret with the current storage

array password in the

<OEM>SharedSecret instance by using

Modify Instance CIM. You can perform

this operation from the client used for

communicating with SMI-S Provider (for

example, CIM Navigator).

You can ignore this message when using

the CIM command line interface.