Dell PS4100 Manuale di manutenzione dell'hardware - Pagina 42

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PS4100 Hardware Maintenance Guide

Obtaining Component Diagnostics

You can collect diagnostic information for one or more members of a PS Series group through the Group

Manager GUI or the CLI. See the Group Administration guide or the CLI Reference for more information.

If your system halts during startup, check if:

• The array fault LEDs are lit. See

• There is a constant scraping or grinding sound when you access the hard drive. See

Support and Customer Service on page

For information about troubleshooting loss of communication, see Network Requirements and

Recommendations in the Installation Guide for your array.

1. Verify that the control module port link status LED and the control module status LED are solid green

for each port that is connected to a cable. If the LEDs are not solid green, see

on page

17.

2. Make sure that all the cables are attached correctly.

If the problem is not resolved, see

• Verify that the cables are connected to the correct Ethernet and, if applicable, Management ports before

troubleshooting any external devices. For the location of the back-panel connectors on your array, see

Back-Panel Features and Indicators on page

• Make sure that the power cables are securely attached to the power supply modules on your array.

1. Locate the faulty power supply and determine the status of the LEDs.

If the AC power LED is not lit, check the power cord and power source into which the power supply is

plugged.

–

Connect another device to the power source to verify if it is working.

–

Connect the cable to a different power source.

Front-Panel Features and Indicators on page

35.

Obtaining Technical Support and Customer Service on page

Troubleshooting Your Array

Obtaining Technical

Control Module Features

35.