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COMPAQ PRESARIO DESKTOP PRODUCTS
LIMITED WARRANTY
AND TECHNICAL SUPPORT
General Terms
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, COMPAQ MAKES NO
OTHER WARRANTIES OR CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPAQ
EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED
WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN
DURATION TO THE LIMITED WARRANTY PERIOD. SOME STATES OR COUNTRIES/REGIONS
DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS, SOME EXCLUSIONS OR
LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.
This Limited Warranty applies to the Compaq branded hardware products sold by or leased from
Compaq Computer Corporation, its subsidiaries, affiliates, authorized resellers, or country/region
distributors (collectively referred to in this Limited Warranty as "Compaq") with this Limited
Warranty. This Limited Warranty is applicable in all countries/regions and may be enforced in any
country/region where Compaq or its authorized service providers offer warranty service subject to
the terms and conditions set forth in this Limited Warranty. However, warranty service availability
and response times may vary from country/region to country/region and may also be subject to
registration requirements in the country/region of purchase.
Compaq warrants that the Compaq hardware product and all the internal components of the
product that you have purchased or leased from Compaq are free from defects in materials or
workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period
starts on the date of purchase or lease from Compaq. Your dated sales or delivery receipt, showing
the date of purchase or lease of the product, is your proof of the purchase or lease date. You may
be required to provide proof of purchase or lease as a condition of receiving warranty service. You
are entitled to warranty service according to the terms and conditions of this document if a repair
to your Compaq branded hardware is required within the Limited Warranty Period. This Limited
Warranty extends only to the original purchaser or lessee of this Compaq branded product and is
not transferable to anyone who obtains ownership of the Compaq branded product from the
original purchaser or lessee.
Compaq products are manufactured using new materials or new and used materials equivalent to
new in performance and reliability. Spare parts may be new or equivalent to new. Spare parts are
warranted to be free from defects in material or workmanship for thirty (30) days or for the
remainder of the Limited Warranty Period of the Compaq hardware product in which they are
installed, whichever is longer.
During the Limited Warranty Period, Compaq will repair or replace the defective component parts
or the hardware product. All component parts or hardware products removed under this Limited
Warranty become the property of Compaq. The replacement part or product takes on either the
Limited Warranty status of the removed part or product or the thirty (30) day limited warranty of the
spare part. In the unlikely event that your Compaq product has a recurring failure, Compaq, at its
discretion, may elect to provide you with a replacement unit of Compaq's choosing that is at least
equivalent to your Compaq branded product in hardware performance. Compaq reserves the right
to elect, at its sole discretion, to give you a refund of your purchase price or lease payments (less
interest) instead of a replacement. This is your exclusive remedy for defective products.